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April 2024 by Kathryn Hnat
I desperately want to give the shop less than three stars, but bear with me. We purchased a used bike for my daughter upon closer inspection. The tire had a bald spot. The front brake wasn’t working, and the rear brake was rubbing against the rim. We also found out that one of the rims was bent. So for this particular shop in Willimantic, I found that this was not the best place to get a used bike. We identified the issues and took it to pedal power in Vernon (we were near there when we identified the brake issue). We had only identified one of the many issues, but Steve at the shop in Vernon identified all the other issues and repaired it on the spot so although I don’t think we will personally be going back to the Willimantic shop, Pedal Power has a great reputation on making things right and they did with us so I highly recommend the Vernon location. More variety too!
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April 2024 by Matt A
Very nice bike shop. Everyone is very nice and helpful and the mechanics are great.
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November 2023 by Stephen Chilleri
I was having trouble with my rear gears shifting. I just stopped by and they looked at it right away, quickly figured out what was happening and in fifteen minutes I left with everything working perfectly. The best part of this is that they only charged me $10.00
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September 2023 by En Kay
Hooked me up with some Presta Valve cores and saved the day!
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May 2023 by Jose Farwell
Was recommended by another shop that didn't have a helmet that fit. That shop is great as well!So it was Clark cycles, sad to see them gone. But had a great experience and purchased a few things.I had a few issues with my bike on a ride and the salesman came out and rode it and gave me some tips. Great conversation. Definitely a stop if your in the area.Felt very comfortable like talking with an old friend.
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November 2022 by Sean P.
Bret and great staff were the best .Speedy service and hospitality !!!
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November 2022 by Johnny Hernandez
Mark and Drew where helpful in my purchase of a new gravel bime!
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November 2022 by Cogsmanati
Really great bike shop. Ultra fast repairs. They had everything I needed. The guys are very nice. I had my friends mongoose fixed here the other day. They took there time working with me. Awesome prices. I would come back if I needed more work.
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November 2022 by Joyce Hart
We brought in 4 bikes that needed tube ups and repairs. Pedal power did a great job! The bikes look like new and ride great. Very professional and friendly staff. We had a very good experience, I would highly recommend pedal power.
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November 2022 by Josh
I recently moved to Willimantic and this is my new closest shop so I figured I would try them out. I have been avidly mountain biking for 10 years and I perform almost all maintenance on my bikes myself. However when I went to go upgrade the rear brake on my Specialized Turbo Levo SL (a model this shop not only sells but stocks) I realized that to replace the rear brake you must pull the motor out of the bicycle. Since this is the first E-bike that I owned, I was not comfortable doing that on my own and figured I would give it off the professionals. I had all the brake components that were needed to make the switch I just needed the expertise to pull the motor. So I called the shop, told them exactly what kind of bicycle I had and what I needed done. They told me not an issue and to bring it down and they could get it done today. When I got to the shop it was very concerning that no one at the shop seemed to know how to change the rear brakes on a bicycle that they sell. (They even called their other stores to see if they could even preform a simple brake switch) finally they told me they should be able to do it but they couldn’t get me in for over 3 weeks! I own a small business and they were busy at the time so I didn’t expect them to finish the task that day or even the next couple for that matter but 3 weeks really? I’m not going to slander them on their star rating because they were nice but I would not trust them working on my bike and I will not buy anything from them ever again. I will drive to my two very awesome previous shops CFM Cycles in Coventry and Cycling Concepts in Glastonbury both awesome places with very capable mechanics and staff who complete tasks in a very timely and professional manor! It’s a shame, I put thousands of miles on my bicycles a year and strictly use local shops to buy parts. I guess I will have to travel a little further to spend my money.
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November 2022 by ItsYaBoink410
Very helpful staff! Stopped by a week or so ago and they helped me with all of my problems with my bike. They also decked me out with some slick accessories!!Thank you!
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June 2022 by Pamela C.
I went to the shop with my 20 year old bike to see if I could still use it after a tune up. The guys looked my bike over and without giving me a hard sales pitch fixed it up for me. While I watched them work on it I mentioned that my 6ft 300lb husband might like to ride. One of the sales people showed me a Trex bike. It didn't have all the specs but they told me what he might need for a comfortable ride. I took notes so I could search online, got my bike and left. The next day I went back after work to get a bike lock. The sales people recognized me when I came in and directed me to a Trex bike with the specs that were needed for my husband. Some how they were able to locate the perfect bike at another store and they were trying to contact me. Long story short, we bought that bike for my husband, I got a new Trex bike and we outfitted our truck with a bike rack. The staff in Willimantic are awesome and knowledgeable without the hard sale. They just want to get you riding. I'm so glad we are developing a relationship with them.Pamela CardenLong story short
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March 2022 by Paloma K.
Bill was a great help in finding bikes for my daughter and I! Great to have a great local shop!
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November 2021 by Charles Boisvert
Got myself some brand new aluminum pedals for my road bike.
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November 2021 by Charles Marcoux
Great place always helpful !
