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May 2023 by Jefy Chacko
I am a regular customer here since the store opened in Wilton. This used to be good and economical until few months back. But since recently it has become a great rip-off. They increased the price of all haircut significantly and also stopped accepting any coupons which is published in Great Clips site for this area. I'd suggest if you wanna spent this much, go to a better local salon because the haircut is just ok here, worthwhile only with the coupons.Service: Hairstyling
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May 2023 by Vira Partola
Bad customer service! On-line check in doesn't mean anything to them. 35 minutes after opening the salon, the master decided that she needed to eat something, so she left, and another master was cleaning the floor. My waiting time, according to online check in was 0, after waiting for 20 min, the another customer came in and was sitted before me, the first master returned from lunch and she took another customer before me. I canceled my appointment and was really upset.
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November 2022 by Steven S
Update: .... Back then when all the below complaint happened, the owner contacted me over the phone and apologized on behalf of the staff member (manager(?)) ... Since then, I am still going back and I am happy with the new person who cuts my hair.Disappointed and upset, I felt I was a sheep, I had my hair cut too short by a different stylist because I missed the day to have the same person cuts my hair.I told her, I would like to have it layered .... I was in and out in 5 min. ..... she was fast ...I did say, she cut it too short, but was too late.Her excuse was, she did use the same machine size that was noted in my previous cuts, she did use the machine from the back of my neck all the way to the top of my head, not layered.Watch out for Wednesdays haircuts at Great clips.
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September 2022 by Danielle Carlson
Alisa was the best!! She listened exactly to what I wanted and did an amazing job!!!Services: Kids' cuts
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April 2022 by Md Haider Ali Shaim
Absolutely horrible. Me and my son went to great clips today. First she dont maintain serial, and ask randomly to come and sit. My sons hair cut was horrible as she left most of the hair one one side.
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December 2021 by Leslie Brighindi
I went to Great Clips for a cut correction and Alisa was wonderful! She was so kind and courteous!! She fixed my hair and made me feel like I knew her for years. I have found my forever stylist! Thank you so much Alisa!Service: Hairstyling
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November 2021 by Tina Kasten
Alisa is nothing but amazing. She is very professional and knows what she is doing. She is very informative and gave me a better haircut than I expected and described. Alisa is truly an amazing stylist and I will forever go to her.Service: Haircut
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November 2021 by Theresa Clarke
A 5 minute easy haircut and a 25% tip but a markedly no ‘thank you’ - not for patronizing an empty salon or the tip. And we are regulars. With Cayla who everyone in Wilton knows and loves. Let’s say ‘were’ regulars. Should have left no tip. Disgusting.
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November 2021 by Jason Jeon
Great haircut! Bonnie was amazing. Only thing they could improve on is the wait time which was much longer than what the online checkin said
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November 2021 by Karen Corcoran
Kim is great... best hair cut for the price going. ?
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August 2021 by Ashley Aron
Alisa is so wonderful to talk to, you can tell she cares so much about what she does. I recommend getting your hair done with her, and you definitely cannot beat the prices at Great Clips!Service: Haircut
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July 2021 by John Corcoran
Very nice staff.always pleasant and do a nice job.
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May 2021 by Lauren Green
There is more to this review than a five star rating. Alisa deserves beyond the stars. From my entrance until the time I left I felt amazing. I walked in there as a new client that just moved into town, and Alisa was recommended to me by several moms. I was very nervous as I had the same stylist for many years. When I walked in, her customer service and personality made me feel comfortable instantly. I felt at ease right away. She had a client in her chair, one waiting and I sat down to wait for my turn. The way she was so personal. creative, and listening to her speak I knew I made the right choice. The two clients she took care of before me were so happy. The way she was specific and caring made me comfortable. Once it was my turn I felt at ease. She took her time and got to know me before she just took the scissors to my hair. I was forever nervous about cutting my hair into long layers because I never liked the way it looked on me. She made sure she understood exactly what I wanted. At this point she had all my trust. With that said I am in love with my hair and it took years to say this. Alisa loves what she does, cares about each individual. I enjoyed her knowledge. She is so detailed, creative, pacific, and honest.. She knows her products and she is not pushy in sales which is a great trait. I had a great experience. The salon stands out from all other salons in town because of the great reviews we all have been hearing. Alisa will now be the only one that does my hair.
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May 2021 by Shweta Menashi
I just could say a best hair salon in Town.i enjoyed it☺️
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February 2021 by Laurie Ann Cornelio
Cindy is a great stylist!She listens, asks questions & is very patient! Best prices ever too!