Bank of America with Drive-thru ATM offers a positive experience at its branch, where employees are described as professional and kind, even during busy times. Customers appreciate the thorough assistance provided by the staff, who ensure requests are handled correctly and help with navigating online and mobile apps. The Willimantic branch stands out for its excellent service compared to other divisions, with a special mention of a staff member who goes above and beyond. Overall, the team is recognized for their efficiency and caring approach, making it feel like a small-town bank within a larger corporate environment.
