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September 2025 by Taylor Lupacchino
Very unprofessional and odd place. I pulled in and the owner of the shop holds his finger up to me and has me wait because there’s another customer there and then he comes over and says that he’ll take it around the back because these bays upfront are full, and then he gets in my car and is sitting there for a good five minutes while I’m just standing in the parking lot and He’s just chatting away with one of his coworkers and after about five minutes, I interrupted them to ask where this oil change was taking place and then he gets out of the car and says yeah it’s supposed to get done back here. I don’t know what’s taking them so long to get the other car off the lift. Just seemed very unprofessional, and honestly a very shady joint, would not recommend.
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April 2025 by Luis Hernandez
Brought in a Silverado that Meineke couldn’t fix after looking at 3 times. James and his crew quickly assessed the problem and fixed it on the first try. I would highly recommend to anyone.
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March 2025 by Miguel Olmo
Stopped in today, very friendly down to earth people, with decent pricing. I feel comfortable bring my car here. Dropping car off tomorrow.
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October 2024 by Krystal Hull
Amazing guy. Very honest and does really good work. Definitely 5 stars!!
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September 2024 by Daniel Espeleta
Great service! Love James!
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April 2024 by Gabe Calvo
This shop has my business for life ! James was fantastic in trouble shooting a major issue with my transmission connection between the ECM and connector. He saved me over $1500.00 (Have a 2015 VW TDI Passat) He litteraly found a broken wire on the connector that plugs to the ECM, a VW dealer would of charged you for a whole new ECM plus service, make it $2K with labor, James only charged me for 2 hours of work, bill under $225.00 !! Thank you James !!
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January 2024 by Kevin Donohue
Not a place you find by accident but worth finding. Honest competent work
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December 2023 by Melody DesPlaines
Absolutely dreaded the moment the check engine light came on in my car. All of my university classes got out two hours before the universal closing time of auto shops and before this, I had called another auto repair place, only to be left on a 30 minute hold and then dropped. Willimantic Autoworks was very receptive and considerate! He very clearly and immediately communicated their availability and once I was able to bring it in, he took a look at my car, called me and told me in detail about the situation. I was given a lot of options on what to do, told about costs and the parts that would be needed. We were able to plan together the best option towards getting the car fixed while keeping the budget down by replacing the ignition coils one by one and seeing where the problem was, and he updated me frequently about my car! I was even given a warranty for the repair, which I wasn't expecting! Not that I needed it, because the car worked perfectly after the repair. Overall, I had a great experience with Willimantic Autoworks, and it's the kind of small business place where you walk in, see all the car projects around, and you're 100% certain that they love and are dedicated their work.
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August 2023 by Steve Sorota
Save yourself. Would give zero if possible. Chareged me $120 for an oil change costing $81 at a more ethical garage.
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July 2023 by Paul Hudson
James led the team in evaluating a truck I was intending to purchase. He was prompt, informative and thorough in his communication and in the assessment of the vehicle.
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June 2023 by Ashley Tucker
EXCELLENT CUSTOMER SERVICE, GREAT WORK , GREAT PRICES, WOULDNT GO ANYWHERE ELSE. THANKS JAMES .Services: General repairs & maintenance
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September 2022 by John Holmes
I have known Jim for 50 years . He is honest and knows his craft .
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September 2022 by James Parsley
Awesome service, they got the job I needed done perfectly and quickly.
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March 2022 by jepale2
Jim is a great guy as well as his employees :) he replaced my oil pan in the past, and replaced my brakes for me. Also the(ir) dog hazel is adorable
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October 2021 by David Partyka
I have been bringing my cars to Willimantic Autoworks since the mid eighties. Jim is honest, personable, reliable and an amazing diagnostician and mechanic. You can be absolutely certain that when Jim says the car is ready to be picked up, the problem is fixed. My wife and I take great comfort in knowing that Jim will be able to fix our cars whatever the issue. We would (and happily do) trust him with our lives. His knowledge of the inner workings of cars (something of a mystery to me) is incredibly deep. If Jim wasn't the best auto mechanic in the northeast it's easy to imagine him as a professor of automotive science at UCONN (if there was such a thing). I first went to Jim on the recommendation of a friend after my then mechanic told me the steering box on my '83 Toyota Tercel needed to be replaced (at a cost of $1500 in 1985!). Jim told me that he had seen a similar problem in VW Bugs and they sometimes only needed a bit of oil added to the steering box. He applied the oil, charged me $5 and the car ran for another 150,000 miles with his care and I never had another issue with the steering box. I cannot recommend Jim highly enough!!! Great dispenser of philosophy to boot!Services: Engine repair
