LAZFLY Premier Self Park is a budget-friendly parking lot close to the airport. The price is consistently noted as low and great, with one specific example of a very low charge for four days of parking. The service includes a shuttle van that transports customers to and from the airport terminal, though pick-up requires walking to designated points at the parking entrance or the main office building. Drivers are generally described as quick, helpful, and courteous, often assisting with luggage. Customer service receives mixed reviews. Many experiences are reported as very great, with friendly and helpful employees, and shuttles waiting promptly. However, there are challenges noted, including a lack of human contact for late-night questions, occasional long waits, and procedural confusion at entry that requires careful attention to collecting a ticket. The lot itself is described as having easy access and being well-lit, but the asphalt is noted as beat up. While many customers are happy and plan to return, some have mixed feelings due to these operational inconsistencies and may consider other options.
Would have preferred human contact and someone to answer my questions in the middle of the night. Next time I fly, I won't pay $57.00 for SELF parking. I'll pay a human being to drop me off and pick me up at the airport, it definitely will be cheaper and more user friendly!
March 2024
Very economical and staff friendly shuttles runs more than anyone serving BDL
November 2023
Very rarely is there ever a wait for a shuttle. I like that.
