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July 2023 by Juleika Morales
0000000 Do not go here! The phlebotomist are very rude, the labs it's for my daughter and they can't answer if the labs it's supposed to be fasting or not. She yell at me in front of my daughter and never answered the question she told me to wait until my appointment. How my 11 years old will wait until 1pm fasting. Why they can't answer a question?
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April 2023 by Jane Christie
Great experience with all staff. They are very polite and get the job done. Samantha is one of the best in there. They will not miss your vein!
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March 2023 by Eidolun
Didn't even get to go. I needed to confirm they accept my insurance and it was impossible to talk to a human over the phone.
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December 2022 by Diane Dulka
I was a walk in waited for over an hour they took in 4 people with appointments. I left I had to go to work???
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August 2022 by Fredy Abrahante
Went in for a blood draw without knowing that you had to make an appointment and the woman who “greeted” me was surprisingly rude. She kept talking over me the few times I tried to get a word in to explain why I was here and why I didn’t have an appointment and giving me an attitude about not having an appointment or a mask (which I admittedly forgot). Based solely on that I’ll avoid this location in the future.
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August 2022 by Jim Beaulieu
Absolutely the worst place on this planet. Got turned away last week when no patients were there not knowing you had to make appointments. No one there and a blood draw only take a couple minutes. Why that they couldn’t take me is hard to understand. I made an appointment for 5 days later and get a text saying all is a go with a link to connect to when I got there. I followed the instructions when I got there only to read a sign that says they are closed for unforeseen reasons. Halfway home they then call me to inform me they were closed. Terrible healthcare as far as I am concerned. The whole healthcare system is gone to hell and covid is the cover up. Make your appointments some places else and not this careless place. Disgusting place.
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January 2022 by Nicole Sisk
My Dr sent in a lab order & I had a PCR covid test scheduled at the Windsor Locks, CT location, having done the pre-screeing questions online. I don't know if there was a language barrier, but the employee who screened me in told me to leave & that there are signs on the door explaining the policy about covid. I looked at the signs when I left & still have no idea why she wouldn't provide the test. The signs just say don't come in if you have covid symptoms or have had symptoms in the last 10 days. No & no. So??? I'm a rule follower & am always masked, careful & considerate. Rarely have I been so frustrated trying to have a conversation. She made no sense & was rude. Ironically, my Dr's office sent the order in because I'm not sick & they don't test you if you're asymptomatic, but Quest supposedly does, and it certainly seemed so based on the screening prior to making the appt. I just needed the test for work; left work early and wasted gas and time only to be treated badly and still be without a test. Won't be coming back to this location. I called Quest's customer service & they made note of my issue, and that's the end of the story.
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November 2021 by Lori Monroe
I'm a needle phobe. So when I needed bloodwork done, I informed the phlebotomist. She was nothing less than wonderful. She listened, was quick and efficient. I was in and out. There was a chance that I would faint, but because of her skill, I did not. Thank you Coretta at Quest Lab in WL.
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November 2021 by Zachary Williams
Went to do a drug screening and everything was professional and quick. Was in & out in about 10 - 15min. My nurse was incredibly nice and friendly.
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November 2021 by William Rodriguez
Awsome place. Im a truck driver that because of my job im all over the country when i have time to do my blood work. This is by far the best, most friendly ive been to. 17 min from pad check in to back outside an done. Walkin at that.
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November 2021 by Sangam Jaip
Not recommended. Try another location.Went for blood work today. Lab technician was probably in a bad mood. Blood extraction was rough and painful.
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September 2021 by Joy Arnold
I looked at the reviews and was a little nervous about going to this location. It's right down the road so I figured I'd make my own opinion of the place. I'm glad I went there! I was in and out quick!!! Lindsey was very nice and easy to talk to. I hardly felt the Needle!! I saw another worker and only got good vibes! I would definitely go there again.
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September 2021 by Lakeisha Mitchell
This location delivers high quality care and is very welcoming to their patients. Compared to the office in Glastonbury, which is distasteful, I'm glad this location is my preferred location. This location is convenient and less than 5 minutes away from my home, too.I would like to recognize the phlebotomists that cared for myself and my daughter during our visits. They're always kind and knowledgeable. My daughter is very anxious and physically animated, so they're good with handling pediatric patient's that do not like getting bloodwork taken.Lastly, I would like to recognize Samantha who is phenomenal. Samantha demonstrates a high standard of competency applicable to her scope of practice, she is very knowledgeable, compassionate, and very welcoming. The many times that I have attended this location with my daughter, good services has ALWAYS been exceptional, especially from Samantha! I hope this location continues to keep welcoming and knowledgeable staff on board! Thank you so much! Stay safe and healthy!By the way, they're very quick. When you have an appointment, I've ALWAYS been seen on time or sooner! Perfect!
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June 2021 by Robert Tobiasz
Went in for a drug test. Had a scheduled appointment. Waited about 5-10 minutes, very reasonable. Lindsey assisted, very clear instructions and pleasant. Completed and out in 25 minutes total, check in to completion. Very nice!
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May 2021 by Jeannette Alva
Very nice visit Thank you
