Walgreens is a pharmacy and retail store that offers prescription refills, health and beauty products, photo printing, and more. Customers appreciate the improvements in service and no longer face issues with getting prescriptions. The pharmacy staff is often praised for their helpfulness, dedication, and compassion, with particular thanks given to a staff member who went above and beyond to help reduce medication costs, making a difficult situation much easier for a customer. Customers also highlight friendly and courteous staff members, including those checking in and administering vaccines, with some noting the staff’s professionalism and good humor during busy times. The store can be busy, and wait times may occur, but the staff’s effort and kindness make the experience positive. However, some customers have experienced frustrations, especially with the pharmacy’s phone service, citing long wait times and difficulty reaching staff, which has negatively affected their overall experience. Despite occasional issues with phone communication, many customers feel Walgreens provides caring, attentive service, and they value the staff members who treat them like individuals rather than just customers. Overall, Walgreens is seen as a convenient place for prescriptions, shopping, and health services with a mix of excellent service and some areas needing improvement.
After receiving Walgreens text to refill prescription, I immediately ordered it. It has now been a week and still “being processed”. Each time you call, message says there are 3 or more callers ahead of me, no matter when you call. I truly believe they just don’t answer the phone. This store has gotten extremely bad... read full comment
March 2024
Never have my medicine in stock. How does a pharmacy that has auto refill for diabetes medicine not have it in stock. And now my wife has a call in from the hospital and they don't have her medicine.
February 2024
Left hospital after surgery and typed wrong code in for prescription so I could not get it filled all day. Would leave 0 stars if I could.
