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“Precision mortgage is simply great! I would highly recommend them to anyone in the market. They have the best rates and Hussam was great. He went above and beyond giving superior service. I can’t thank them enough for making the process simplistic in a hectic time.”
“Jim was awesome to work with. He was especially helpful in helping choose when to lock in rates. It was a while since I bought a property and Jim help me through questions. I’d also like to say that Shelly was also great. I initially went through Shelly and she referred me to Jim because of state licensing. She is also really knowledgeable. I would recommend Bay Equity.”
“Rachel is knowledgeable, creative and effective at solutioning to the individual needs of her client. I enjoyed the experience working with Elm Tree and Rachel, and will continue to give them my business for future needs.”
“The staff at the Granby branch of Windsor Federal Bank has once again earned 5 stars, plus 1, making it 6. I'm completely satisfied with the entire staff, from teller to top management, as well as with all the services available to you and me. Kudos!”
“John was our mortgage broker for the purchase of a new home. We are very pleased with the work he did to secure our mortgage- John was extremely diligent from start to finish. He was proactive in reaching out to us, the mortgage company, appraiser and our attorney whenever information was needed and he provided timely status updates. John was easy to reach when we had questions, and always made sure we were comfortable with the answers. In addition to the great service we received from John during the building process, we received a very competitive interest rate. We would highly recommend John!”
“Kim was amazing!! Through and through. We bought our home back in October of 2025. I have worked with her twice (for myself and for my parents back in 2022), and I have nothing but great things to say about our experiences.
She was on top of everything (which I LOVE as a Type A person) through our long, almost 2-year journey of becoming FTHB! Her personality is the cherry on top!
She was also always available and answered all of our questions or concerns. I learned SO much during the process because she was so thorough, and she knows her stuff!! We got the CTC well before our commitment date and closed early!
I felt more at ease during the process because of her, and when the moment comes to buy again, we are going straight back to Kim Arsenault. I couldn't recommend her enough.”
“I cannot say enough great things about this mortgage company! From start to finish, they were very professional, extremely responsive, and always on time with every step of the process. Aaron was absolutely amazing—so kind, patient, and knowledgeable.
The entire team worked seamlessly together, and it was clear they truly care about their clients. I felt supported and informed.”
“Scott helped my parents buy a house 10 years ago and they recommended me to use him. He is very friendly, professional, and explains things in detail to me especially to someone who is a first time homebuyer. I have recommended all my friends who are looking to buy or will buy in the future to use him.”
“Gayle Cunningham at Supreme Lending was very knowledgeable and presented us with multiple viable lending options. She was efficient, and guided us expertly through the entire process with patience! I will recommend her and her team to everyone I talk to!!”
“Bob Zanlungo and his team were so wonderful to work with! As first-time, out-of-state buyers, we were hesitant to select a lender; Bob was patient and calm throughout the entire process, and made sure to keep us in the loop every step of the way. He worked with us to secure a loan for our dream home in CT, and the entire process at Total Mortgage was seamless. 10/10 recommend Bob and his team!”
“Kim took a lot of the stress out of being a first time home buyer. She worked with us every step of the way, was kind, and extremely knowledgeable. She went above and beyond every expectation and then some. She really went out of her way to help us buy a home and save money in the process. We highly recommend Kim for your mortgage needs!”
“Kevin, Matt are most welcoming employees/ Ms. Brooks too Tellers. They are helpful and understanding and provide excellent support when I ask. I love coming to this branch.”
“During the three years of my home buying process, I’ve worked with several lenders however none of them compare to Marc and the Total Mortgage team. What I loved most about Marc was his responsiveness. Whenever I had a question, Marc always ensured to answer them in a timely manner and if he didn’t know the answer, he would refer someone on his team who did.
My closing process was unique, complex, and took longer than most; however Marc was always there every step of the way. I never felt isolated or alone, because Marc always was there to provide sound advice. I always felt that Marc was professional, had my best interest at hand, and was always there to listen to me vent about the frustrating process. Should I buy another home or know anyone buying a home in the near future, I would recommend Marc and his team every single time.”
“linda streett
I just wanted to say a huge thank you for all your help with my mortgage. You were absolutely fabulous—patient, knowledgeable, and made the whole process so much easier. I really appreciate everything you did to make this a smooth experience!”
“It looks like most people have written reviews to complain after they had a single bad situation\experience that they did not like. I have banked with the branch for 5 years and have always had good customer service. I took our a mortgage couple of years ago and refinanced this year, every experience has been positive. They recently notarized some my documents for free which is a nice convenience, and the ATM always works. I have been a BOFA customer for 15 years and cant say i have had a particular bad experience at any point. Hopefully i dint jinx myself. ;-)”
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“I wanted to send a HUGE thank you email to everyone involved in reviewing and approving Angelina and Joseph's home loan. They were first time homebuyers and extremely stressed from a previous lender's lack of due diligence and care for their home buying experience. I was introduced to the them by one of my preferred realtors that I recently met last year. Not only was I able to build a long-term client relationship with my borrowers, but I also gained the trust of my realtor partner because of the team at Carrington!
Dan Savignano was extremely helpful and prompt with communication, guidance and knowledge, not only in the broker portal, but during the vetting stage to make sure my borrowers could meet particular guidelines before we even got started. As a processor for 16 years, I understand how important it is to avoid overpromising and underdelivering which is very common these days. And now as a loan officer, I appreciate it much more being on the front lines with stressed out clients. I have all the faith in Dan after this experience!
Toni Coombs and Heather LaTour are certainly the dream team! They are the best I've worked with - thorough, responsive, and incredibly detailed. They anticipate potential issues before they arise, which helped us keep things on track and deliver a smooth closing. This team truly goes above and beyond, making sure our clients get the best possible experience. I could not have asked for a better team to work with. You made it look easy!
I'm proud to partner with Carrington Mortgage and look forward to many more successful transactions together! Thank you ?”