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September 2023 by eric lynch
Honest, fair price, always accommodating! Best mechanic ever!
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July 2023 by Stephen Bianchi
Great service station... knows alot about every make and model.. keeps my fleet of 16 on the rd...
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March 2023 by richard irizarry
They were great. I will definitely use them again.
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January 2023 by william smith
did an engine swap ...i could not do on my own... professional and reasonable.....top notch....
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November 2022 by Raquel wright
Awesome experience taking care of my vehicle.
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August 2022 by Blaine Bennett
Always a great place to go! Friendly people great service, very fast and affordable! Thank you!
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August 2022 by Kelly Pryor
Very nice staff and good service
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August 2022 by Karen Pryor
Fantastic repair shop!
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May 2022 by Hugo Valentin
My whole family and many friends utilize their services. Always professional.
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September 2021 by Ashley Smith
Absolutely wonderful to bring my car to this shop! My normal mechanic refused to take my car for an oil change, so I sent an email to Fran's Automotive to get an appointment. They were able to squeeze me in within two days!! Incredible customer service. I'll be returning to Fran's for sure. It's hard to find a good, reliable shop these days and I felt they explained everything to me perfectly and didn't upsell a thing -- just told me what was wrong and what else I needed. They even offered to show me the issues. Anyone looking for a mechanic... this is your place!!!Service: Oil change
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July 2021 by Joy Gloria
Good customer service. Reasonable price for a very good repair service.
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May 2021 by Monica M.
Took my car there last week they were very honest about what was wrong with the car. All I needed was an oil change. It was affordable & quick. The main thing I noticed they were honest they weren't trying to sell me on things that I didn't need like most auto mechanics do especially to women. I will be taking my car back there for regular oil changes. I was happy with their service.
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May 2021 by Dee Cianciolo
After years of searching, I've finally found the absolute BEST auto mechanic, close to home, professional and thorough, with the most personable and solicitous personnel, namely Allison.Fran's Automotive will provide you with honest, fair, and timely service, and insure that the job is done properly and completely. Fran replaced my thermostat housing in one day, in fact, diagnosed, replaced, and drove my car briefly to be certain all was well. Unfortunately for me, Fran found an additional issue after driving: one that's been noticeable to me for well over a year as a burning smell every time I drive the car and one that I chose to ignore (not smart on my part but ignorance is bliss lol). Turns out, there's a gasket leaking engine oil onto the manifold (I think that's what she said lol), thereby causing the odor. Fran is extremely busy, but they're fitting my car in next Thursday to correct this issue, too, again at a fair price, and I couldn't be more grateful.Lastly, I need to tell you about Allison (she runs the office). You couldn't ask for a nicer person to deal with! And not only is she extremely personable, but she offered to take me home when I dropped the car off, and she picked me up when the job was finished! When you're completely alone, this kind of human kindness is so rare, especially during a pandemic when you really don't want to call an Uber. This meant more to me than I could ever express, and she's offered to do the same next week when I return.Fran's Automotive has earned my trust and gratitude, and this review stands as a testament to that to anyone reading this. If you live in Wolcott (or anywhere else, for that matter!), instead of getting towed by AAA to the distant garages recommended by them, take or tow your car to Fran's: you won't be disappointed!PS: I selected Fran's based on reviews, especially that of my neighbor, Don Vallancourt. Thanks, Donnie!UPDATE: Today my car underwent repair of the aforementioned second issue. Not only was the job completed in a mere 4 hours, but my car was actually delivered to me at my home. You just won't get better service than that from anyone else! Thanks, Fran and Allison: you're the best!Service: General repairs & maintenance
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April 2021 by Dee C.
After years of searching, I've finally found the absolute BEST auto mechanic, close to home, professional and thorough, with the most personable and solicitous personnel, namely Allison. Fran's Automotive will provide you with honest, fair, and timely service, and insure that the job is done properly and completely. Fran replaced my thermostat housing in one day, in fact, diagnosed, replaced, and drove my car briefly to be certain all was well. Unfortunately for me, Fran found an additional issue after driving: one that's been noticeable to me for well over a year as a burning smell every time I drive the car and one that I chose to ignore (not smart on my part but ignorance is bliss lol). Turns out, there's a gasket leaking engine oil onto the manifold (I think that's what she said lol), thereby causing the odor. Fran is extremely busy, but they're fitting my car in next Thursday to correct this issue, too, again at a fair price, and I couldn't be more grateful. Lastly, I need to tell you about Allison (she runs the office). You couldn't ask for a nicer person to deal with! And not only is she extremely personable, but she offered to take me home when I dropped the car off, and she picked me up when the job was finished! When you're completely alone, this kind of human kindness is so rare, especially during a pandemic when you really don't want to call an Uber. This meant more to me than I could ever express, and she's offered to do the same next week when I return. Fran's Automotive has earned my trust and gratitude, and this review stands as a testament to that to anyone reading this. If you live in Wolcott (or anywhere else, for that matter!), instead of getting towed by AAA to the distant garages recommended by them, take or tow your car to Fran's: you won't be disappointed!
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April 2021 by Brian McCloskey
Very thorough and honest. Even though it is not close by for me, having a mechanic you can trust is worth the extra drive to get to.
