-
October 2023 by Paul Lokites
Ok let me start off by stating with full disclosure Mike has been a friend for over 20 years since before his place burned down on Thomaston Ave. from a restaurant fire next door. That being said I have gone to Mike for Birthstone Baby Booties charms for the Grandma’s when my girls were born (oldest is now 21). I won’t go anywhere but to Mike for anything, he will tell you straight up if he can do something or if that’s not in his wheelhouse. I promise you-you will never feel scammed or taken advantage of, he honestly doesn’t have that bone in his body. He’s a working jewler not a jewelry hawker and is a solo act. Just recently I was down dropping off my sisters ring to be redone, my daughters boyfriends chain to get repaired and getting my wife’s rings sized and soldered together. Also for our 25th Wedding Anniversary we got her a gorgeous Rose gold type infinity ring. I don’t leave many reviews as you can see but I’m telling you Mike is worth leaving a positive review.Sincerely,Paul M. Lokites
-
September 2023 by ED IADAROLA
My husband was a bench jeweler for 40+ years and recently passed away. We entrusted Mike with our families jewelry including my wedding rings, my husband's wedding band sized to fit my son, and jewelry my husband created himself. Mike went above and beyond with all of it. He was not only kind & respectful, but generous in taking care of us. I wouldn't hesitate to recommend Mike for any/all jewelry work.Sincerely,Dawn Iadarola
-
September 2023 by Gloria Francis
I have had jewelry corrected, and cleaned. One of my rings kept rolling around on my finger and he suggested a way to fix it. I will send and have sent many people his way. Thanks Michael
-
August 2023 by Michael Wilkinson
As a jeweler you can be certainly rest assured that your items will be taken care of as if they were my own personal sentimental pieces.Being the owner of Mikraft Jewelers I certainly wanted to respond to feedback .(I’m not tech savvy, and somewhere along the way I lost the ability to respond to individual posts) I’d like to thank all my customers that took the time to leave positive feedback, and to those that may suggest steps I can take to improve your experience at Mikraft. I would never want a customer to walk out unhappy.With that said, I am constantly warning customer’s about 10k. Jewelry cracking…. I would never recommend 10k. And I try not selling it at all!… I would never guarantee repairing a 10k. Piece and some pieces are so bad, that I will not take responsibility trying to fix them.There are stores that recommend 10k. And tell you it’s stronger, as gold metal is soft, but that is false!10k. Is a more brittle metal, and the higher the karat the better it is!Just think of King Tutankaman that lasted thousands of years!Or the Italian jewelers handed down from one generation to the next all being 18k.Thank you!
-
August 2023 by Paul Roberts
Mike is a hard worker, very knowledgeable and very customer oriented. He will work with you on whatever you need, work with you through the repair and/or jewelry selection process. You are always in good hands with Mike.
-
August 2023 by Alexis Cury
Gosh really wish I didn’t have to leave this review but I am, because the public needs to be aware. This man (Owner) Mike has some tragic serious mental health issues going on. I know this because 4 years ago I had gone to him and he was nice, courteous, kind, patient and soo helpful. He was a normal gentleman. So I figured well my 16 yr old son’s gold chain broke and I know the “perfect” guy to bring it to, because he was great in the past. Well! I was wrong! This man told my son and husband he can fix it and it would be done in 1-2 weeks. Okay great perfect we trusted him and my son and husband left the very expensive chain in his hands, so 3 wks goes by now and still no word that the chain is ready so my son calls Mike and Mike told my son in a mean way “no its not ready yet” and Im going away till next week. My son was sad so I called , Mike answered very rudely and picked up the phone in a angry hostile voice screaming “hello”! All I said was hey mike my son mentioned the chain has not been touched yet, he cuts me off screaming “NO ITS NOT! “Maybe if people didn't call me 20x a day I would be able to get work done”, I was like oh my, he was yelling saying just come get it if you want, then went on to say he cant talk to me, I said well wait if your not going to do it and it’s just sitting here Ill come get it, he then said oh I’m not gonna be here till next week come next week, he claimed his son was having surgery on Tuesday, I kept my cool as much as I wanted to flip, but I had to be careful because now this man has my son’s chain. I said ok ill come in when your back to pick it up. A half hour after our conversation he calls me back apologizing for how he just treated me … I knew if I told my husband he would of flipped so I held it in 4 days then told him, my husband calls him on Tuesday when he is supposedly not going to be in “son having surgery” well guess what my husband calls him he picks the phone right up and is at his store!!! So he lied about not being in for a week, my husband said hey I'm coming to get my son’s chain, he hangs up on my husband, so he calls back and Mike says what chain, acting d*** like he doesn't know what we are talking about? My husband flips, calls the police and they go to the store together, I told him to call the police because he is un stable and somethings going on with him, so the police stay to just be there during it all, mike comes out with the chain and he DESTROYED my son’s chain! He put the links in backwards he made all these holes in it! Its been destroyed! Do NOT I REPEAT DOOO NOTTTT DO BUISNESS WITH THIS UN STABLE MENTAL J****** I have many pictures of what he has done, I also brought it to another jeweler who also said he ruined my son’s chain! Im going to take this to the next step as he destroyed my son’s chain! I don't know what happened to this guy but I hope he gets the help he needs!! And do yourself a favor DONT GO TO HIM!!
-
August 2023 by Allan Kotter
Excellent service!! Great repairs! Also designs things. Very nice guy!
-
August 2023 by Brian Cooper
listen i’m a die heart jewelry guy so isn’t my son…. we dropped off a chain to this hacker 3 weeks ago. my sons chain 15 years old called and asked the man when will the chain be fixed and ready to be picked up. he states he won’t be around for a week. so my son being upset my wife calls this hacker up. from the moment he picked up he was so rude to her saying he can’t work with people calling him 20 times a day!!!!! are you serious????? we are the customer that’s not our problem. my wife held back telling me how rude this hacker was to her for a week. He’s nothing but a crook and a lair, he will try and keep your jewelry. you should see the chain what he done to my sons chain. i brought it to another place they said he ruined the chain and now the links can’t be fixed. listen it was so bad that i called the police on this dude. He will lie and get over on you watch your jewelry with this man!!!!! He’s cleary no good stay away please!!!!!!
-
September 2022 by Robyn Lawlor
Mike is super talented! He redesigned my wedding ring/band for our anniversary and it is stunning! He went above and beyond my expectations!
-
September 2022 by Luisa Pozzuto
One of they best jewelers in town! Honest, speedy and great pricing. Highly recommended!
-
August 2022 by Nicole Roy
Great owner, very professional, fast service and very accommodating to what special adjustments and repairs you want. Also, great pricing.
-
April 2022 by Carrie Demicco
Mike did an amazing job with repairing several pieces of jewelry for me. You can tell that he takes pride in his work and went out of his way to get everything back to me in the time he said he would and the pieces are just beautiful once again. I highly recommend Mikraft Jewelers! Thank you again Mike!!!
-
December 2021 by paul odonnell
I recently was in Connecticutand I had the pleasure of going to mikraft jewelry & repairs not only did he make a custom pendant out of silver but his prices and service are geared for the customerwhich is rare for a jewelry store. they might tell you how good of a deal your getting but we know the truth of most places don't we?mikraft is the real deal you want a engagement ring a special gift that that special lady on your life I would give this place a close look you will like me become a lifelong customer thank you mikr for the prompt service and amazing deal( I posted a pic of the custom pendant he made of holylandwaterbury ct)
-
November 2021 by BSH Crested
Great work.
-
October 2021 by Logan Smith
The most unethical person I have yet came across with and the person still haves the audacity to call himself a 'human' He was shouting and making weeee weeee sounds at me while I was there for a business purpose.The worst service I have ever dealt with.