-
March 2024 by Marianna V.
I am writing actually out of concern for the owner, who is a nice man but I am concerned for his cognitive ability- who waited on us this afternoon for a late lunch. I had ordered the arugula salad with chicken- he brought out the tuna avocado salad and said it's much better than the chicken! Then I had ordered coffee - he brought out tea. And when my husband asked to box up the rest of his meal- he never came back with it- at this point we just wanted to leave. The food was very good but it was just so weird! I truly hope he is ok but I don't think we will be back there again. And did I mention that there was NO ONE else in the restaurant by this point! Also BEWARE of the Groupon deals- there are a million loopholes in them. He begrudgingly honored it but told me he wouldn't again.
-
March 2024 by Kathleen Escamilla
The BEST pasta Fagioli ever !!! Made fresh!The lava bomb dessert was delicious ?A must have ! You can’t go wrong with the cuisine here at Mona’s.its a staple in our family.
-
March 2024 by Ryan Downey
Very satisfied customer. I always compare my steaks to meal I had on vacation. Those who know me have probably heard the story.The filet surpassed that tonight by far. Even the fried burrata appetizer was delicious. Our server was Jessica, and hands down between the food, service, and atmosphere I will be coming back with more people
-
March 2024 by Elena
Super disappointed, tried this restaurant yesterday. First let me start by saying I will never be returning to this establishment. I ordered take out yesterday and although I wasn’t the biggest fan of the style of penne al vodka, I was hooked on their bread rolls. So after going home and trying the food, I immediately returned for more bread. The staff that worked last night was extremely kind. I genuinely thought I had found such a wonderful restaurant. To my surprise, I retuned today to order more rolls and was met with extreme rudeness. I placed the order over the phone and there was a price difference from what I paid the previous night. So I thought maybe I mis heard him, so I was going to ask when I got to the restaurant. When arriving unlike yesterday I was not greeted, instead I was ignored. Thankfully I knew where I had to go to pick up the order, after being given the order I was then waiting to pay. The man walked away and left me without even telling me what he was doing. Then after 5 minutes he comes back and tells me my total, after asking him why was I charged differently yesterday. It was almost double from what I had paid the previous night. He proceeded to say the employee charged me wrong, and that he wanted to know the name of the employee so he could fire them. In disbelief I paid and left, this is beyond ridiculous. As an owner you should take accountability for mistakes, not try and blame your employee. Especially telling a customer you were going to fire an employee for a simple mistake such an incorrect price. Super disappointed because I really did enjoy the bread rolls, but the man who I believe is the owner was extremely rude and disrespectful. On top of that he the employee who assisted me yesterday in ordering the breads, had put me on hold to ask the pricing. So it is awfully weird that he was working last night, and didn’t catch the employees mistake. Even though if the correct pricing is .75 cents a roll that is ridiculous because for 2 dozen I paid $19 almost $20. Whereas last night I paid $6 for a dozen. Don’t recommend and definitely will be staying away.
-
March 2024 by Jenn ann
My cousin went in and bought food for us yesterday and returned just to buy bread. Last night they charged us $6 for a dozen we went back tonight and were charged $19 for 2 dozen. The man who helped her was extremely rude, and unprofessional. We sadly won’t be returning, due to his lack of professionalism.
-
February 2024 by C A
Wow! The food was really good. The chicken scarpariello was sooo good.
-
February 2024 by Thomas Haines
This place is awesome. Jeff the bartender is awesome!!!Update: Even though Jeff is still awesome and provides great service for bar patrons. I have been coming here regularly. One reason for choosing Monas is the music. The music was canceled by the owners. You cannot count on the bar providing the music. In addition, the Tuna was very fatty and not appealing. Very disappointing for a regular customer.
-
February 2024 by S L
I was prepared for some authentic Italian food...unfortunately this wasn't it! While at the restaurant I was informed by waitstaff that certain options weren't available, as they've prepared specific meal options for the night. When dining out I am usually expecting fresh cooked meals, not anything less. I understand maybe a lasagna or something along these lines may be made in bulk, but a regular pasta dish with a sauce should have the ability to me made to order, example: No bacon, or no broccoli. I am so disappointed as I truly was expecting at least a good meal. Not to mention we asked 3 times for bread, which was supposed to come out prior to the meal.
-
February 2024 by DM Livingston
70Th Bday Party..Food was great. Atmosphere awesome. Don't notice the staff ( in a good way ) They are on point clearing plates and having what you need before you need it
-
February 2024 by Derek ProsMark
The best restaurant in town ! The food was outstanding and a great environment!I totally recommend to go there, take your family and friends!I am looking forward to go back soon!
-
January 2024 by Tiffani Burch
Loved everything about this place. Food was excellent and waitress very attentive.
-
November 2023 by John Follis
Sadly, this restaurant has gone downhill since management cut staff a couple years ago. And don’t let the positive reviews fool you. It’s the recent negative reviews that you need to pay attention to.The place has bad management which was confirmed by the multiple employees we spoke with.Per your reply below, if I was more specific I'm sure you'd find it personally insulting. So, I prefer not to do that.
-
November 2023 by Tom Krawiec
Food was good but the service and looks from the waitress when we asked a question were unacceptable.
-
November 2023 by Sharon Perugini
I just wanted to let you know that I am so very happy with Sam and the whole staff at Mona Lisa Restaurant in Wolcott.My Mother so loved Mona Lisa for both the delicious food , the atmosphere and the great hospitality. So when she passed away we could not go anywhere else but to Mona Lisa's.As usual they did not disappoint at all. The service, the food , the mannerism and professionalism of the restaurant top notch. If I could give 10 stars I would. Thank you so very much for making this not so happy day be the best it could be.We will always choose your restaurant to dine at and always highly recommend Mona Lisa to anyone looking for such an amazing restaurant with such high quality and delicious food.Thank you Sam !!!
-
October 2023 by Michael Lacaille
I thoroughly enjoyed my meal!!!! It was kind of late, near their closing time. But I still got great service. I had Butternut Squash soup, Seafood Francaise Combination (jumbo shrimp, scallops and a mild white fish... served in a lemon and white wine sauce, with mixed vegetables, mashed potatoes served on a bed of spinach), Pumpkin Cheesecake and a Cappuccino.