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October 2023 by Khadijah T
I went in recently and had an unpleasant experience. Luis was incredibly rude to me, I wanted to withdraw money and he gave me a very hard time and told me it would be a “great idea” to just go to the ATM instead.
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September 2023 by Frank Zen
Ummmmmmm this bank is closed! Google update your records!!!
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June 2023 by Stephen Polmar
I've been a customer of People's Bank and now M&T for over 30 years. Because I travel and depend upon paying my bills on-line from wherever I am, on-line banking internationally is critical for me. I never had a problem when it was Peoples. In the last 2-3 weeks, M&T has blocked my access to my checking account twice, despite a travel notification in place. Because I am out of the country and the time it took to correct the error ( it was apparently the Fraud Unit), the cellphone charges were enormous. There is no way to contact the bank by e-mail if you are blocked and you can't call 800 numbers from outside the US or Canada. I am reconsidering whether I can remain an M&T customer and would warn others that if you travel outside the US, even with a travel notification in place, you may not be able to access your account on-line. This is a major flaw in M&T Service.
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November 2022 by Stephen Trajeski
They need to upgrade their whole system like Chase bank!
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October 2022 by Cynthia Megyola
Switchover caused all banking info to disappear, all scheduled payments on line banking died.
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July 2022 by Clover Dale
If you are reading this during Covid time, specifically 2022, you may find problems with staffing at the Woodbridge branch. Recently called to ask a question, employee didn't know answer to simple questions, said she would put me on hold and ask but disconnected me. I called back and got another employee, who when told this same information and before I could ask the question, told me she had a lot of people waiting to be helped and could I call back. Yes, I said. A few weeks ago, I went to the branch and when I arrived at the door, I was met by an employee telling me the branch was closed because there were only two people there. This was within regular business hours. So, keep this in mind when you go there. You may not be able to do business with them.
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August 2021 by Amelia Govang
I opened a passbook savings account years ago. I hoped it would help me save money not being so readily available. I hadn't made a deposit in a year or more so decided to make a deposit today. Unaware to me they had been charging me $10 a month for an inactive account. The bank had withdrawn over $100 in fees. Be careful! I would never do any of my banking with Peoples again!
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August 2020 by Edna Langenegger
Branch employees are helpful and courteous. They helped me with the ATM issue quickly.
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July 2020 by hatim yousef
I just want to say that the staff is amazing at this branch specially Brandi and the manager Scott , very professional and accommodating in every way possible to help their clients
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July 2020 by Debbie Valentine
Poor customer service at this branch. Should change website hours went to the drive-through saying it was open at 8:30 where it doesn’t open until nine this is one of many poor experiences at this branch.
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September 2018 by Amanda Morrone
Branch Employees are great at this branch. The account fees and requirements are reasonable and so are the loan rates. Plus the regional office for New Haven area is located here .
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September 2017 by John Rosselli
Branch Employees are friendly, But the Banks Accounts and Policies are one of the industries worst. I switched to Liberty.
