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March 2024 by Richard Mahaffey
Wow! Nice and neat and clean store stocked very well polite clerks at the register
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December 2023 by Jessica Chavez
Normal 7-11
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June 2023 by Omar Suero
Very nice overall good customer service
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March 2023 by Nicolas Jacobi
My experience was good.
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December 2022 by Ray Campos
As other people have stated, this store online states it’s 27HRs but are actually closed during the wee hours of the morning. I’ve tested this out on multiple occasions and even have placed Complaints about this and also other issues. Such as, they ONLY accept cash at night/ certain hours. I’ve called customer service several times about these issues all I get is that I’ll get a call within 3-5 business.. it’s been moths since the first incident. This morning I had another cash only for gas incident. I’ve been to this location multiple times and during the day and I’ve used my card to purchase so idk what’s going on here
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January 2022 by Mr. Scott (MrInk67)
Not a good experience at all the individual that give me a hard time, Her first and last name started with (A) you should be able to tract & verifiy, by store #35278 and the registry # 06/29/2021 11:07am she was profiling me it was ridiculous please look in to this matter its not good for your business: She needs sales and hospitality training thank you in advance.
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November 2021 by Elsie K
during 2 days the large cup are not available. the cashier was nice he charged me for an XL cup at the price of a large cup. nice thing
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July 2021 by Daniel Scott (MrInk67)
Not a good experience at all the individual that give me a hard time, Her first and last name started with (A) you should be able to tract & verifiy, by store #35278 and the registry # 06/29/2021 11:07am she was profiling me it was ridiculous please look in to this matter its not good for your business: She needs sales and hospitality training thank you in advance.
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June 2021 by Jam B
Lights on. No closed sign doors locked this is advertised as 24 hours. It is not
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February 2021 by Noah D.
Terrible no service, I'm so ashamed to even come here never again. I literally called 7-Eleven to see if they were open for service and I was told they were as soon as I arrive, there is no one to service me here and there was a bunch of frozen pancakes and hashbrowns outside, completely disgusting.
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January 2021 by Will P.
WARNING - WARNING - WARNING Do NOT, I repeat do NOT GO TO THIS 7-11 at Night! THIS IS AN UNSAFE LOCATION I have to first say that the employees at the store are excellent, and do their job to the best of their abilities. Ive known them for years, and they are amazing people. I have had numerous run ins with the homeless/loiters outside of the 7-11 in the night time hours. On 3 different occasions I have been threatened because I did not give change/money to one of the many beggars that are outside. I have even had one person follow me home and pull a knife on me. On another incident, 3 men follow me inside (un-masked), tried to sell me stolen meat from the Safeway. I tell them NO, and they aggressively harass me, and follow me around the store. Then the proceed to go behind the counter, and harass the employees. Recently I had a man get very angry with me for not giving him change. the man then follows me into the store (un-masked) telling he that he NEEDS money, and he is apart of the "Crip" gang, and that he will get it in any way possible. I have witnessed people goin in the store, loading their backpacks full of food, and walking out. On one incident, a man walked behind the counter, and put about 30 packs of cigarettes in a backpack, and walked out. The employees are stressed out, and they have to report these incidents to the police MULTIPLE times, and nothing is resolved every time. They NEED security, but the owner refuses to acknowledge that they are in danger, and ignores their pleas. Until this 7-11 location gets some form of security at night, I do NOT think it is safe for normal citizens to shop there. There are a lot of mentally disturbed individuals in the area due to the homeless shelter that is close by. I'm all about being compassionate to people in need, but when thing become dangerous, people invade your personal space, and you cannot simply go to your neighborhood 7-11 in peace, then there are MAJOR issues that need to be corrected. This 7-11 should be avoided at all cost. If you don't see a police officer nearby, or a some sort of security officer, stay far, far away from this store
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January 2021 by Kenny Gee
Great location! I only hate how the driveway is designed hard to get back to new Hampshire ave !
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July 2020 by Ethan
Allowing drivers to refill personal water bottles at the soda fountain during pandemic. Violation of DC health department codes. Violation of 7-11 fountain refill guidelines.
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July 2020 by Moultrie Tisdale
I was literally robbed of $10 at this location buying JUUL pods.Not by bystanders but by the employees themselves.I paid a partial payment on my card, the entire balance was $21, paid about $10.72 on a gift card, the balance due was $11.72 thereafter.I simply handed the employee a $20 bill to clear the rest of the balance after and she took my $20 bill and asked what I wanted for change. I simply stated the balance, which would be $20 - 11.72. Instead she insisted i was being difficult, threatened to call the Police, threw my receipt away, cleared the transaction, and let me stand there confused.After talking to the manager. She just simply told me to "Call the Bank" and demanded full price JUUL pops after confirming with my Gift Card distributor that my card had been charged the partial payment.I ended up paying for the entire balance again, resulting in a $34 dollar expense for something that should of costed $21.The manager also screamed at all the people begging them to handle this operation appropriately my correct change, she responded by saying, "ALL THE CRAZY PEOPLE COME HERE!"Disappointed as i spend about $20 every other day on JUUL pods here.Will not be returning.Will
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May 2020 by Gwen Grayson
VERY RUDE employees, ATM was not working although it said it gave me cash, they told me “we don’t own it and don’t have a number to call about the faulty machine”. I have a feeling they are scammers, I did notify my bank. Don’t patronize this establishment!
