-
October 2023 by elana pujols
My sister came to the store to buy something and was instantly being followed and harassed if she was going to “buy something.” Which my sister did pay for her things and forgot to purchase something else and was threatened to be kicked out the store in 2 mins if she didn’t get anything then when my husband and I went to confront the situation she was no where to be found until 45 mins later she came with a police officer because she felt “threatened “ horrible customer service!
-
September 2023 by Chanel Kay
Just had the worst experience in this 711. Mensuer is the rudest customer service representative I’ve ever seen in my life! All I wanted was two 5 dollar bill cash back after making my purchases. I was rudely talked to and I was told that I couldn’t get the 5 dollar bills because they didn’t have it. Then he rudely serves another customer without giving me my change. Then he Yelled at me which made me very confused. It was embarrassing and I don’t understand why I was treated with such disrespect. I spend my hard earned money at the particular 711 because it’s right next to where I live! It’s disappointing to know that customer service is not what it supposed to be! After serving the lady her cigarettes he then went and grabbed the two 5 dollar bill and I nicely took them and walked out after he told me they didn’t have 5 dollar bill. I already called corporate waiting for them to call me back! If they don’t call back I will surely call them right again!
-
June 2023 by Daniel Jang
Guy charged me $6 for chicken wings clearly labeled $3. My fault for not noticing but feels bad :(
-
March 2023 by K L.
The real start count is actually ZERO!!! Came just get the water and the creepay worker decided to lock me in the store with him and interrogated me for now reason. Why was he locking the door this early when you're open 24/7. BEWARE! OF CREEPY CASHIERS HERE!!!
-
November 2022 by A99fan1
I never known a 7-Eleven to close down. 7-Elevens are supposed to be 24 hours. I will gladly vote for more Wawa's in the area because they can handle 24 hours worth of service then 7-Eleven. This is getting out of control. You guys need to change your time nationally if you guys can't stay open 24 hours at certain locations. Some people work early in the morning and they want their coffee and other things not to wait. 5:00 a.m.
-
September 2022 by Maya W.
The lady behind the counter denied me service because I had a service dog. She said he didn't "look" like a service dog so I had to leave immediately. This is very well against the law and unfortunate as my dog and I have been customers of theirs for over a year now.
-
July 2022 by Dan W.
Really great attitude by the manager! We came in for 7-Eleven free slurpee day (July 11th, 7/11) and he genuinely seemed to enjoy helping all the customers get that and other deals even though he wasn't going to be making money on them.
-
December 2021 by WPD
The workers do not wear masks. Get it together! There is a mask mandate in D.C.
-
November 2021 by Bonnie Ponce
I needed some water and melatonin and they had both. It is small and could be cleaner but it was well lit.
-
November 2021 by Emi Ruff
It’s an urban convenience store so fine for what it is. Unfortunately, the manager is extremely unwelcoming to those with disabilities, and lies about ADA requirements for reasonable accommodations.
-
June 2021 by Cristina Cain
I experienced this particular 7 11 on two different days....If your lucky you'll experience the man clerk 6.10.2021....Very friendly professional and answered questions without delay. The woman on 6.11.21 scratched her head and served food with one glove. Pleasant enough but clearly hygiene is an issue within this city. Riffraff outside lurking, its a toss up. Class or trash proceed with caution.
-
June 2020 by L. Harris
I will never give my money to this location again. The owner or manager is very rude and blows you off if he is busy. They had a promotion for buy one and get for $1 on chips( which ends on 8/13/19 today). They don't even honor there own sale. So, when I question the total price, I was told he don't know why the cash register ring up the price and you have pick better item. He is the one who ringing up the items. Plus, the coffee is always stale/old and it never hot. 7-Eleven coffee use to be good, fresh and hot.
-
February 2020 by Cilista Johnson
They may say they're 24 hours, but I just tried to go inside & the door was locked! There is NO reason I couldn't get what I wanted. Now I have to try & order from one that's actually open AND probably pay a delivery fee cause the one that's LITERALLY around the corner decided to not live up to the hours they promote!!!!
-
December 2019 by Alfonso Guerra
No restroom.
-
November 2019 by Jeffrey Randorf
The staff is great but the homeless are a problem outside the store.
