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December 2023 by E H.
I've frequented this 7-Eleven quite a few times because of its convenient location but the service and atmosphere is horrible. The employees don't care that you are there and what you're looking for. There have been numerous times when boxes are stacked in front of things I'm trying to buy and they have no interest in helping or moving the boxes. I guess customer service isn't necessary when there's no other convenient store nearby.
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December 2023 by Hao
A convenience store with a full range of categories. It’s not easy to find a convenience store in Washington.
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August 2023 by Emma Cousin
Bad behavior against customers
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July 2023 by The walking meme
I had never been treated that badly for no reason in my life. As a non-native english speaker, I struggled to understand some of their questions and they raised their voice at me, told me to hurry up and ignored my questions overall. They accused me of having a fake ID simply because they couldn't find my maiden name. They didn't even bother to answer me when I thanked them and told them to have a nice day. I don't recommend for foreigners !
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June 2023 by Nate Schley
Atmoshereless basement nook providing knickknacks and knecessetities at usurious prices, as well as the usual nutritionally vacuous snacks and sugar delivery vehicles.
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June 2023 by Omer Jan
Last night I walked into this location and I parked my car in font of the utopia Guy who works at 711 he was sitting out side and talking on the phone. Before I reach him he told me be careful whit parking the first I thought he is helping me understand the parking was free it was late night.Unfortunately later I know he didn’t want any customers to come inside the store because he enjoyed out side and talking with someone!He was so rude I never go again in this store I hop the owner tell him about customer service policy!By the way the date was May/11/2023 time was after 9 pm.
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April 2023 by Yuxuan L.
I had a terrible shopping experience at the Seven Eleven store due to the rude and unprofessional behavior of the manager. I visited the store on to purchase a few items, but I was shocked at the way the manager treated me.As soon as I entered the store, the manager was extremely unwelcoming and unhelpful. When I asked for assistance with finding a particular item, he rolled his eyes and muttered under his breath. He also made rude comments about my purchase choices and seemed to be in a hurry to get rid of me.The worst part was when I tried to use a coupon that I had received from the store. The manager refused to accept it and accused me of trying to cheat the store out of money. He even raised his voice and threatened to call the police, which was completely uncalled for.Overall, my experience at this Seven Eleven store was one of the worst shopping experiences I have ever had. The manager's behavior was completely unacceptable, and I would not recommend anyone to shop there. It is important for management to treat customers with respect and professionalism, and this manager clearly needs to learn how to do that.
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March 2023 by ali pg
Their latte machines is not working ! And they don't check their milk expiration date ! My coffee was smelling cheese ?!!! This is not first time I am having this problem at this location! ????
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March 2023 by Tony S.
I love the convenient location of this store but the harassment of people walking around the store asking for change to get coffee or cigarettes is off setting or the person that said "I am diabetic and need food now" does not present a very favorable feeling of security in your 7-11 and makes me want to go to another one. Management needs to realize they have this issue and fix it or you will lose a lot of your GWU business
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September 2022 by Lynn Boyd
I just went into the 7-Eleven I had $3 in my hand I purchased hostess Twinkie the price on the shelf said $2.29 the cashier charge me $2.59 she came out to look and said that shelf price is not for this item I took pictures
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January 2022 by Robert Schuhl
New Espresso machines not working again. One needed cleaning and the other was not on at all. No coffee creamers were available. There was a quart of non-fat milk sitting on the counter (was cold to the touch).
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January 2022 by Paul Stahle
I came to get a Diet Coke Big Gulp and you were out of Diet Coke in your machine. I like this location and it usually has what I want, but this time it did not. Thanks.
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January 2022 by Phyllis Wright
The night shift and early morning,, they are the best. Thank you
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September 2021 by Angela S.
WORST CUSTOMER SERVICE!! UNFRIENDLY AND RUDE!! Female employee on her phone completed ignored customers in the store in need of assistance. She was rude when I tried to get her attention then assisted me with an attitude!!! The store also needs a DEEP CLEANING! VERY DIRTY!
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August 2021 by Kelly Mahoney
Nice and clean store. The prepared food (hotdogs and chicken wings) were fresh and delicious. I’m picky about icees, some just don’t taste good, but the ones here are incredible. I stayed at a hotel nearby and visited a few times.
