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January 2024 by james jackson
Always Nasty over 2 months now and the Hot Chocolate machines been broken saying not in service did I mention NASTY several time going there a guy bring his pit bulls inside while the store is full of Customers nothing said should be looked at very seriously from Health Department and last did forget to say NASTY
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December 2023 by Shanara Oxley
They stole my card info and spent almost 1k on my card this is the worst 7-11 I’ve been to I swiped my card instead of doing Apple Pay I had to type my peen and an hour later I’m getting notified about my card being used for transactions I didn’t do when I comfronted the manager about what happened with showed proof he looked me my face and lied and then took the machine I used my card on he detached it and took it to the back
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October 2023 by Dr. Shane Kush
Clean and has a lot of choices, right near Fort Totten Metro station, convenient
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September 2023 by DANIEL TAYLOR
Last time I was here there was note saying the health dept closed it...
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June 2023 by Dionne Kinch
Quite handy shopping on my way to work.
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June 2023 by Jacke Jay Hargrove
Don't let pradertrse in my phone and dont let dude's hack my phone
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April 2023 by Breyuanna Campbell
Google said that 7 eleven is able to perform split transactions. I wanted to purchase a small coffee before I went to work. I work as an educator and DCPS employees have to work two weeks in the hole. Meaning I had been working for over a month and still haven't received a pay check. I wanted to do a split transaction on two separate cards. I had the money and I explained it to both cashier's. They're not helpful and the staff is always rude. The lady said my card was declined all loud and being rude when I clearly told her I wanted to do 1.30 on my first card, and the rest on my other debit card. If they were to add UberEATS back then I would've been able to just pay for the coffee online. 7 eleven makes it so difficult for everyday people to get the things they need. Hopefully they open a Wawa soon in this area because 7 eleven are played out.
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February 2023 by Billy D.
Peaceful Tuesday. I'm not sure why CUSTOMER SERVICE IS WO CHALLENGING IM THIS DAY AND AGE!! My first job at fourteen years of age in Cleveland Ohio 1983 was Wendy's!! No matter how busy or how hectic WE WERE EXPECTED TO SPEAK TO EACH CUSTOMER!!! Now there's no hello no nothing then the service comes with a demeanor that should not be in CUSTOMER SERVICE under no CIRCUMSTANCES!!! I have never seen anything so ludicrous in all my days of living. During orientation STRESS THE IMPORTANCE OF QUALITY CUSTOMER SERVICE there are other options and if those options are bad there are other alternatives until a good experience is provided. Submitted by a Conscious Customer Service EXTENDER!!!
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December 2022 by Tamasha Nisbett
Nasty! Bought a bag of chips. When I got to work I noticed that the bag had lots of holes possibly a mouse or giving the condition of that disgusting place it was most likely a huge RAT!!! I don't know who owns this 7 eleven now! But I guess the new management does not care about the condition of this place! Nasty! Nasty! Get back the other owners or close down!
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November 2022 by Ashley Dicks
This 7-11 is disgusting it’s always dirty and the one time I seen it being cleaned it was by a homeless man who was pouring hot water on the slurpee machine and moping with a dirty mop … not to mention he was dirty himself. This place has open food out the looks dried out . It’s horrible and the health inspector should pay them a visit .
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November 2022 by CarlTheQuaker
I paid a visit to this 7-11 location, and while I am usually pretty easy going in regards to service, the workers here were very rude and ruined my soda that I purchased by shaking it and slamming it on to the counter. They seem to consistently have card reader issues and are rude to other customers as well.
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August 2022 by Sam OB
Don’t even have Fanta, small version of 711
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July 2022 by Josh B.
Just a quick review...parking is limited as the Fort Totten park and ride/station is nearby. Most of the Uber drivers double parked as expected in the DC area. The store is clean and well stocked on the shelves and in the hot case. There were two cashiers when I visited so that helped speed customers along. The main reason I rate this location so high is that I ordered a slice of pizza and while I was doing what I needed to on the pin pad, the cashier lady put some napkins on top of the pizza box. I know that is something so simple but it saved me from having to frantically search for napkins in my car when my hands got oily. Also I love their salted caramel cookies and this location was well stocked in all the cookies. You get two for one dollar! Thanks 7-Eleven!
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May 2022 by E Cooper
Location says open 24 hours. But sign on windows says “ closed: open until 5:30 to drivers” … Thanks
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March 2022 by M. Shilandar (Meta)
I just walked downstairs (I live here) to this 7 eleven. The lady on staff told me go away. When I asked are you open, she said "We are CLOSED." When I said I thought you were 24/7, she said "fine ok what do you want?" But I'm not shopping there after being told you're closed. Inform your staff. Are you 24/7, or are you not? Day staff says yes, night staff says no.
