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May 2023 by jared
Hand washing taps have super low water pressure, were out of a bunch of samples i was hoping to try. Employees are always very friendly, helpful, and knowledgeable however.
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April 2023 by Kyle Yerger
Lashan was so helpful and really took her time to help me make the best possible decisions.
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March 2023 by Fred Palmer
Great store and great service.
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June 2022 by Kadi S.
Love this store in the heart of Shaw. On both occasions met Great Beauty Advisor who recommended great products; hypo allergenic and did wonderful improvement for my face and skin overall.
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April 2022 by Yue Bai
Had a great experience with the sales associate Nicole. She is very patient, professional and very friendly. The store is amazing. Clean, tidy with nice fragrance all around. Highly recommend!
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March 2022 by Paige A
I had no clue this store was here! The aesthetic of the store is like a modern, desert spa. It smelled wonderful in here of course! I’ve been trying to get into Aesop for a while, but can never seem to find a scent that I love. I had a really nice experience with the sales associate, Jai, who showed me some scents I never would think to try.I’m excited to come back with friends next time! Hopefully Jai will be there again!
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October 2021 by Mary P.
I love Aesop products and was so happy to have this store come to the neighborhood. What I don't understand are some of the other reviews; every time I have shopped here the service has been wonderful: helping me to find what I need, suggesting solutions to different skin care challenges. I would definitely recommend it.
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December 2020 by Xue Sylvia
Really perfect experience here! Really good and nice service! And I love this organic brand. Hope Aesop can have rose body lotion in the future!
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November 2019 by patrick berry
Daniela is very knowledgeable and very personable. I wasn't going to buy anything but she took the time to talk to me and in the end I was asking what men's products I should get.
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March 2019 by Edwin Wong
I admit it's an intimidating environment (and pricing structure) but I swear by the skincare products here as borderline magic craft, as well as the consultants who actually know what they're talking about when you're honest about your skin type. There's a bunch of sink stations to demonstrate different products on your hands & arms, but I would encourage you to try a sample or two at home before you commit to anything in store or online.
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June 2018 by daniel m s.
First off, let me begin by saying that my girlfriend and I both love Aesop products. However, it would be wonderful if we were able to actually purchase them at this location. Every single time I have visited this store in the past year the employees have been on a "brief" break and the doors are locked. I can't seem to figure out if there is any rhyme or reason as to when the doors are padlocked, but either they just leave for an excessive amount of time on a whim or I have an very specific gift from God which allows me to visit Aesop Shaw instinctively at the same time their employees begin to get hungry.
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March 2018 by Brian D.
We went there at 12:15 on a Sunday (they open at 11), and the shop was closed. There was a typed note taped to the door that said "we have left for 45 minutes to get provisions, sorry for the inconvenience." Ok, but when did you leave? 5 minutes ago? 40 minutes ago? It's not helpful to say you'll be back in 45 minutes unless you say when you left. (Also, "provisions"? seriously?). My wife and I went to get coffee, walked around, came back after at 12:45 -- still no one there, still same sign.
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January 2018 by Yi SUN BA BS
Highly doubt if it is closed. stopped by for 4 times and it's never open... the sign on the door indicated that i should wait 45 minutes in the heat for the staff to come back
