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July 2023 by Bradley Hoffman
I visited on a Sunday and was immediately greeted by Andrew, who was very personable and helpful. I was the only customer in the store for most of the visit, and he politely asked the next arrival to wait while we concluded our business. Even with someone waiting, I didn’t feel rushed or pressured; it felt like Andrew was just there to help me buy shoes instead of to sell me shoes if that makes any sense.
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April 2023 by Ann Telma
We love Allen Edmonds, and this convenient location in particular. Tanya and Josh are especially helpful and good at solving problems and thinking outside the box. Allen Edmonds has great leather shoes for men in a wide range of sizes and great customer service as well, including “recrafting” which returns the shoes to nearly new condition. My husband has had some Allen Edmonds shoes for nearly 20 years!
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April 2023 by Stephen Kostyo
Tanya and Jarom provided excellent personable service. I appreciated their professionalism, knowledge, and care during my visit
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March 2023 by Kenneth Bolles
Superb customer service. Ordered pair of Park Avenues that needed to be manufactured. It was received on schedule and in perfect condition. Highly recommend!
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December 2022 by Justin Salvador
If I remember correctly, the associate I talked to today was Tish. She was patient, kind, and very knowledgeable.
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November 2022 by David Salinas
Arrived 10 minutes before closing and the person said they are “closing their computers down”i, and wouldn’t let me in.
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October 2022 by Hovan
During my recent visit to DC, I came upon this store and remembered that Allen Edmonds makes shoes here in the US. I thought I'd give it a try - and I'm thrilled I did! Tish helped me select several pairs of dress shoes. Her expertise is incredible and was a great learning experience too. Two of the pairs were not in store but they're being shipped to my home in a few days from the factory. Several styles of shoes have the same fit so I can choose other styles not in stock with confidence that they will fit. I'm glad I had Tish to help me as the size I expected was not what I ended up with but the fit was so much better! Thank you Tish and Allen Edmonds for the excellent service and quality! I look forward to my next visit.
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October 2022 by Manu Trikha
My first experience with Allen Edmonds on Connecticut Ave was supreme. Tish expertly guided me to the perfect pair of brown Fifth Avenue Oxfords, measured me for perfect fit and was a wealth of knowledge of how to navigate this part of the wardrobe with class.I purchased shoes, belt and cleaning kit and while my order needed to source some things off site, Tish had everything ready for me to pick up in less than a week. Her shop is well stocked, flexible, and accommodating of your needs regardless of whether you can spend quality time or are in a rush.If COVID makes you keep your distance, Tish will take care of you. However, I urge you to stop by in person because her positive energy is infectious. :)
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July 2022 by Xavier D.
It's Sunday. The store hours, per the door, are 12:00PM to 6:00PM. I arrived at 12:04PM and remained there until 12:10PM. No one was there....
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June 2022 by Preston Senior
Update your hours, it's not hard. Going to not have my shoes for an event after 2 locations "confirmed my order" then later canceled cause of stock. This location confirmed then is closed a full hour before posted time. It takes 10 seconds to update it.
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April 2022 by Cian Deegan
Great customer service. I had an issue with a pair of shoes I ordered and they promptly resolved it for me. Thanks a million!
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April 2022 by Ayana Miles
Me and my husband came in, and were greeted immediately. We were told it its Anniversary for the company. The sale girl Trish, was bubbly and efficient. My husband wound up getting a work and a casual shoe. And to boot, they are Made in America. A1 service!!
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July 2021 by Jacob Press
Really great, knowledgeable service. Henry was great.
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March 2021 by D H
Posted hours say it's open but came by in the middle of a week day and it was locked and dark. Called their phone number multiple times and no one answered. Think this location is at least temporarily closed.
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January 2021 by Paulette Brown
I came in yesterday for new running shoes. I just signed up for a marathon and was getting some ankle pain so figured it's time for new shoes. Rachel was very attentive and helpful, and walked me through all my options. I wasn't sure how cushioned, tight, etc. I wanted my shoes to be and she helped me figure it all out. She also explained the VIP membership and I was sold! Left with a great pair of shoes, new insoles, and a great experience. I'll definitely be back!
