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November 2023 by Rich M
Very nice and helpful team. Shoutout to Mohammad!
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November 2023 by Richard M.
Super nice and helpful team. I've had to come a couple times during my switch from Verizon, they e been great. Shout out to Mohammad!
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November 2023 by Gregory Granato
Went to look at headphone options and the guys educated me on compatibility, features, and price. They helped me maximize value and at my request improve my case and screen protector economically. Very pleasant, very helpful and knowledgeable. I'll be returning when I want to upgrade.
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September 2023 by Benjamin Grazda
I went in with a SIM card issue and Mohammed helped me out right away. He was very friendly and had me out in just 5 minutes. I will definitely go back to this store if I need anything.
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September 2023 by yvonne Bienvenu
Awesome experience buying new phone in wdc! Thank you for all the extra help and ideas to cut costs! Surperb help and assistance
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August 2023 by Julius Stewart
I recently visited the AT&T store in Navy Yard, and I can't praise the experience enough! Marco and Clint were the two customer service reps who assisted me, and they were simply outstanding. Their knowledge, patience, and genuine care for my needs turned a potentially complicated process into a breeze. They took the time to explain my options and helped me find the perfect solution. I left the store feeling satisfied and well taken care of. If you're in need of any services, make sure to ask for Marco and Clint; they're true professionals. Five stars without a doubt!!
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August 2023 by Ahmed Abdosh
Had the pleasure of being taken care of Mohammed, the store manager. Came in stressed after losing my phone and he had me with a new sim card and set up immediately with excellent hospitality. 5/5
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May 2023 by Terrence Riddle
Not to often I can share a positive experience in a retail store today, but this store deserves a 10 star! They were amazing with me and my family & listened & delivered without being pushy. The staff here I wish worked in everywhere I choose to shop at!! Will be back!!
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March 2023 by Carlos Brown
Gia knows her stuff and was able to successfully help me make that purchase I wanted. Shidddd 10/10 highly recommended lol
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July 2022 by Heather
Excellent customer service. Mary was kind and went above and beyond to help a visiting family who needed a phone number.
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July 2022 by Daniel Bailey
Malik gave the best experience at this store with switching us to first network. The service is amazing and love the watch
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June 2022 by John Susong
I would highly recommend this AT&T store. Gia and Nick were very helpful to me today. I am from Indiana and I was here visiting congress. My cell phone died and they got me into a new phone with my data into my new phone. Thanks for all you did. The best AT&T store I’ve been in before.
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June 2022 by Hue Nguyen
If there was a 0 star, they would get it. The in store service was good to an extent since they were following protocols. I went into an AT&T store for an upgrade, in hindsight I should have went to BB when they said they dont have the phone in stock. This is where it went down hill even until now. I was told that it would only take 1 week or so for the phone to be delivered, it turned to 2 weeks , then to 3 then month. Went to the store and they dont know and I should call ATT customer service, because they know they would have to wait lik 2 hrs on the phone for a run around and then get disconnected. This happened multiple times. Then 2 months later my order got canceled, no phone call email or anything while they charged me for the installment payment, the upgrade fee and monthly few and didnt reimbursed me for the taxes I paid on the 1k phone.So after 4 months (3/21/22 until now) I have no phone , they told me I have to call my cc and dispute the charge because ATT had put it their bottom line as profit ( by scamming their customers). Now i have to wait for the refund before i redo my order because ATT wants me to pay taxes on this phone on top of the one they didn't deliver. But this time I will ne going to BB so hopefully I ge thy a new phone before the end of the year.
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May 2022 by Autumn Carlson
I had an amazing experience at this store and Mary was very knowledgeable, fast, and professional. Will be returning for future needs and purchases.
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May 2022 by Christopher J.
The employees can't answer a simple Questions and get unprofessional and rude especially when you advised them they were wrong.
