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February 2024 by alejandro espinoza
This is the worst place to buy auto parts they ignore the customer then no body resolve problems they just want make their hrs I will not come back to this store...
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February 2024 by Kaya E.
Big shoutout to Derrick on the team here at the Autozone on Rhode Island. His customer service was superb and he went above and beyond to help me with my auto needs. I appreciated his help a lot. Thank you
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January 2024 by shakira m
Excellent customer service skills from Nieco!! He was a big help with installing my headlight!! Very informative,helpful, and respectful. He made the experience very smooth !Thank you so much !
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December 2023 by Justine H
Raymond was incredibly helpful diagnosing our car battery — turns out it wasn’t dead as we thought! He was very patient and taught us a lot, and saved us from having to get a new battery too soon.
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November 2023 by G Mathis
I must say my visit to Washington DC has been exciting beyond many reasons. My experience at AutoZone was shocking. Everyone who works there appears to be on some type of substance one of the employees by the name of Desmond was yelling at customers and employees as if he woke up and didn't want to come to wokr he was rushing customers to say what they needed which was unprofessional. The one lady named Clarice seemed like she was under the influence and when I walked past her while she was entertaining a man which neither one of them talking about any about cars if you know what I mean very unprofessional. Employees in the parking lot congregating at cars looking like they are selling drugs. I didn't even buy what I needed because I was so shocked. I can't wait to get back home
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November 2023 by Kerri Wong
Fantastic customer service from Raymond! He helped me get a new battery for my car and even installed it, all in about 10 minutes. Antonio was also helpful with recommending me places that would take a look at my car.
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November 2023 by Sam Linder
Raymond provided high quality costumer service. Helped me figure out which lights I needed for my car, told me some great information about care and even helped me install them. I will definitely be back and highly recommend asking Raymond if you have questions.
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November 2023 by Alex Hex
They only had the more expensive version of my battery in stock but it's okay it comes with an extra year of warranty. They are in a good spot right off the metro if you must walk there with a heavy battery on your back. The clerks were polite albeit maybe not the most attentive. Otherwise it's your standard fare AutoZone.
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September 2023 by Axel H.
This location is horrible, waited almost 30 mins just for a BATTERY testing. Guy took almost 20 minutes changing a damn car battery, ITS NOT ROCKET SCIENCE! Bunch of airheads working at this autozone. I do not recommend
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September 2023 by Diana Mendez
My husband and I came to this autozone around 8pm to buy a new battery we spent almost $300 and we ask one of the workers if he could change it for us he refused doing it he said it was dark and the store close at 9pm both of the workers have not sense of customer service. Worst experience ever.
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September 2023 by J.B 1.
personal work there is really lazy not empt with costumers not reco if can put 0 star I do it
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September 2023 by Andrew Studebaker
Raymond was amazing today. Came in with a dead battery and was very uncertain what to do. Raymond helped me change it right then and there. Was so incredible to meet such a kind caring person and also so very thankful for all of his help.Also he was so busy but still took time to help.Thank you Raymond and team!!
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September 2023 by Cam
The team at this location is WONDERFUL!!! Niki, Raymond, & Reecie are especially excellent. I came in with a battery issue and they all helped so much. It is so nice to come across nice people I haven't been to this auto zone since I was a kid but will make sure I always come to this location for any of my future needs. Thank you again Niki, Raymond & Reecie. Keep being knowledgeable, professional, accommodating, and so kind!!!
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September 2023 by Deborrah Campagnolo
Fantastic customer service from Desmond. The regular mechanic was out on Sunday and he offered to change out the car battery I just purchased right then and there. It took 10 minutes! Very impressed.
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August 2023 by Njeri J.
The team at this location is WONDERFUL!!! Niki, Raymond, & Reecie are especially excellent. I came in with a battery issue and they all helped so much. It is so nice to come across nice people I haven't been to this auto zone since I was a kid but will make sure I always come to this location for any of my future needs. Thank you again Niki, Raymond & Reecie. Keep being knowledgeable, professional, and so kind!!!
