-
March 2025 by The Pharaoh
Best AutoZone to visit. Most helpful staff out of all AutoZone and they never have attitudes.
-
March 2025 by Don Malnati
I got here very late, but the sales person was very helpful and I got exactly what I needed.
-
March 2025 by Hannah Sagedy
Rob and Abera were so helpful! I brought my car in for a dead battery and they assisted me in getting things taken care of quickly and efficiently. I really appreciated their kindness.
-
February 2025 by Sina T.
Huge shoutout to Howard at this AutoZone! We showed up past 8 PM on a freezing night after our car battery died twice during the day and were pretty stressed. Despite closing at 9, Howard was incredibly gracious and patient as we picked out a new battery. He replaced it for us, all while dealing with the cold. His kindness and professionalism really stood out. If you ever need car help, this is the place to go. And if you're lucky, Howard will be there to make a tough situation much easier. Thanks again!
-
February 2025 by Teddy Birru
Every time I visit this place I get mad. Once they know am here for engine light check they told me to wait I said OK then I asked after 20 min the female staf ( the manager ) told to me to wait. when another person came for the same reason she get out and assist the person. No excuse or no explanations why the person behind me get priority Bad customer service I always experience here. Finally the gentele name by Howard told the other staff to assist me and I got help after 40 just for engine check.Thank you for the team the manger uh no thank you !!!
-
February 2025 by Djaffar Lattari
Extremely rude lady working there.
-
January 2025 by Rimas Veselis
Extremely helpful bunch here, the most pleasant Auto Zone experience I’ve ever had. Thanks to Ron who helped change out my battery in the freezing cold today, 100% recommend this store!
-
January 2025 by Selamawit Tareke
Store No. 5234
Name - Steve p
Best and fastest customer service! Even though he walked in the rain to fix my car, he truly went above and beyond. He deserves a better position.
Thank you!
Selamawit Tarekegn.
-
January 2025 by Szami Miksche
Always helpful staff to answer questions
-
January 2025 by Moon Earth
This is my fav Autozone in NW and the associates here are very knowledgeable. Thanks to the lady and the gentleman who helped me with my requests today at noon. Super recommend!
-
January 2025 by Teringo Dagne
Complaint Regarding Multiple Visits for Incorrect Part and Poor Service
Dear AutoZone Customer Service,
I am writing to express my frustration with the repeated issues I’ve faced during my recent visits to your store. I initially purchased a left-side wing mirror instead of the left I got a right side wing mirror, but was unaware of the mistake until my mechanic pointed it out. When I returned to AutoZone, I had misplaced my receipt, and despite speaking with a "manager" by the name of Barry who didn’t resolve the issue, I had to return several times before the store manager named Pan finally helped me.
This process wasted a lot of my time, and I was disappointed with the lack of efficient service and communication. I hope AutoZone can improve customer service to avoid similar situations in the future.
Sincerely,Teringo
M
-
January 2025 by David Warr
Friendly and professional service.
-
January 2025 by Mel
My experience with the manager was off putting and he appeared to not want to engage or assist. Eventually, I left without purchasing the tools that I needed. The manager(Ethiopian gentleman)needs customer service training. Certainly, staff morale is low.
-
December 2024 by Nikkie Miller
Terrible service! Don’t waste your time with this location.
-
December 2024 by Saul PF
The worse customer service ive ever experienced by the managers. They are so mean and yell at you for no reason. He (barry) Ethiopian guy and she (Pan) a african american woman werent willing to help you or even understand the situation i was having with my battery. Nasty attitude. Never will go back to this location. Been a loyal customer for almost 20 years and never had to leave a bad review to autozone.