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January 2024 by A N
Horrible branch and experience. They would not let me cash a post-dated check (for the next day) that I picked up earlier in the day. The manager Jose, was not willing to help me and had a snarky attitude the whole time. Upon looking online, I found that it is in fact legal and possible for the check to have been cashed. I will be looking into reporting them further up to HQ and any other authority I can. You do not mess with people's money. Please do not go here if you like good customer service.
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January 2024 by Donna WalkerJackson
Went into the bank to make a deposit and get some change. This elderly lady was in front of me and the bank teller light skin stout woman was very rude to her. It's a shame and it's not right.When it was my turn she acted like I was bothering her, this will not happen again and I mean it.
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September 2023 by Giovanna Dixon
BOA's ATM stays open 24-7 with card access. Beware of your surroundings, lots of influences in the area at night. There are also 24 hour McDonalds and Subway Sandwich shop near by.
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August 2023 by Honest T
Thank you so much to Mr.Jose Robinet for his kindness, professionalism & efficiency. Mr.Robinet is a great leader who is very humble, helpful, courteous, respectful, & hard worker. Managers are very nice there.Staff are very nice there in general including the bank tellers, the lady staff standing in the front to welcome customers. This bank is one of the coolest bank!!!
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May 2023 by dawit h
I went to the bank location to open new accounts. The service provided by Frehiwot Ayele was excellent. She was super helpful and provided top notch service. I would definitely recommend this place for all bank of America related services.
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December 2022 by Samuel Castillo
We are very grateful for Carla Vielma's attention, she attended us on time, her explanation was very detailed and with great patience she explained everything necessary to manage our accounts, especially mobile banking.
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December 2022 by Laura Gonzalez
Great experience! It was fast and efficient, People were kind, and I’m very grateful for Carla bc she help me during the entire process. Totally recommend it!
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December 2022 by Jimmy Sarakatsannis
Made an appointment; great service, quick, effective
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November 2022 by Tim Y
I made an appointment for a notary, showed up, waited in line for 30 minutes, and was told that no notary was available. How hard is it to communicate with your customers? Stop wasting our time! Terrible customer service!!!!!!
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August 2022 by M Eduardo
***Poor Customer Service**"***BIG LINES******SHORT STAFF**Why is BOA closing banks**
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August 2022 by Biruk wakyo
For TIGIST ESHETE Relationship Manager Lending SpecialistDear Tigist thank you for your professionalism and ability to get to the bottom of the situation quickly exceeded my expectations.Such a commitment to great customer service is to be commended. You can be sure that I will continue to do business with Bank of America for years to come.
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June 2022 by Mahkah Wu
Consistently understaffed. Some staff members do their best, but clearly poor management overshadows them.Regularly need to wait 45+ minutes to make a deposit at off peak hours
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June 2022 by Kim Jackson
This branch never answers the phone then once you get there it’s always an hour wait at least and the employees are very rude to customers that look a certain way especially.
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March 2022 by Dinora Bonilla
This bank is the worst. We have an account for 5 years and when we deposited a check with a large sum, they quickly attended to the employees until their eyes sparkled after they did not accept it, I do not know why, and from there they made us an amount that we owed 3,000 dollars thing that we had not withdrawn money or anything and when we went to this lousy bank nobody could say why this appeared in our account without having done it we are disgusting and when we call we cannot tell us why they did not know they are supposed to be Seriously, they are thieves and they made the decision that they closed the lousy branch and company account.
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January 2022 by Nay Nay
They should have more than one person working especially in the morning times. Then you watch the others sit around at their desk and do nothing. I thought that's what cross training is for. The line be ridiculous. If you have all day go right on in there good luck with that.
