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February 2024 by Francis Croghan-Mejia
Thank you for your kindness and help, Marela!
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January 2024 by Mateen K
I've been banking with this location for over 5 years now. They are the friendliest bunch. The whole team is incredible from Marela Luciano, Reem Ghazal, Isaih Jones to Zizika Odukwe.
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January 2024 by Chris Faircloth
While this location is convenient, the staff are not comfortable with simple transactions. In particular, my experience with Isaiah was disheartening with having to make multiple trips and no successful resolution.
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December 2023 by NWS
Institutions are but brick and mortar. In the end it is the the employees that define them. Marela Luciano is an outstanding ambassador for Bank of America. She was an enormous help to me.
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December 2023 by Zulena Purperhart
Bank of America at Cleavelandpark is one of the best local bank I have ever experienced. Thanks to Marela Luciano, Reem Ghazal, Isaih Jones and Zizika Odukwe. They are always helpful and I have a special bond with them all. Doing a good Job. Thank you.
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December 2023 by Roberto Grazioli
Mrs Reem Ghazal is just amazing, very professional, knows what she’s doing and she’s a great asset for Bank of America
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December 2023 by Simon Gomez
Marela and Reem were very helpful and nice!
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September 2023 by Toma Oniani
Best employee of Bank of America! Reem
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August 2023 by Joyce Ikoridem
Reem Ghazal is a very good worker, she is very very patient to listen to her customers. And also willing to help at any time. I recommend her for a higher position . Thank you .
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July 2023 by Goretti Vinuales
Can’t say enough about the excellent service at this branch. Isaiah and the branch manager went out of their way to help my in-laws open an account. Even stayed after closing hours on a Friday. Their dedication, patience, and respectful attitude were outstanding. Their service far exceeded expectations. Highly recommend!
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July 2023 by Cha Da
Mrs. Ghazal is my relationship banker. She is very helpful. She truly cares about what you need and she went above and beyond to make sure to I had all the information to make the right decision. What’s more, everyone I met here is friendly. A good team! Thank you very much!
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May 2023 by X
Was not open on Saturday as is posted next to the door. ATM on the left swallowed my card and then went out of service. Horrible experience, has screwed up my weekend!
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May 2023 by M G
Was not open on Saturday as is posted next to the door. ATM on the left swallowed my card and then went out of service. Horrible experience, has screwed up my weekend!
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October 2022 by Kelsey M.
This place seems to be begging to go out of business. No one ever at the windows. ATMs work sometimes, but don't seem to work for deposits. No matter what time of day, it always seems that half the staff is out at lunch. Unfortunate if this is your local branch. Go elsewhere if possible.
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March 2022 by Jadey Why
They refused a check drawn by their bank because I don’t have an account with them. Or probably because I’m black who knows.
