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February 2024 by Scott G.
DO NOT BUY FROM BED BATH AND BEYOND! THEY WILL SEND YOU THE WRONG ITEM AND CHARGE YOU $500 TO RETURN IT. I bought a double vanity on their app in November 2023. It was supposed to arrive within two weeks. I received no email receipt, only a tracking number that hit a 404 page not found error. Two weeks later, still no receipt, still not functional tracking number, and no news from Bed Bath & Beyond. Four weeks after I ordered, they finally called me to ask when was a good time to deliver the vanity. On receipt, I discovered that they had sent me the wrong item - a single vanity in place of a double vanity. When I called them to find a resolution, they denied that they had made a mistake - surprisingly enough, the next day the email receipt (which I had never received) appeared in my inbox, displaying the same single vanity they claim I had ordered. So despite a clear recognition that their online systems had messed up (between the missing email receipt that appeared two months later, the lack of a tracking number and the delayed delivery) they are unwilling to accept responsibility for delivering the wrong item. Their website says they have a 30-day return window, but what they don't tell you is that the return shipping could be over $500! Do not shop here. It is not worth the pain.
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January 2024 by Rosa nunez
I love that store
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January 2024 by Patricia Langsdale
Very poor customer service online store. Made me pay for a return on damaged product. Keep your money as a credit. Seems very shady and get zero customer support. Three different events and when you ask for a manager they say they are all in a meeting. NEVER have they called back. Buyers BEWARE you will have poor experience on returns. Shop at Wayfair and Amazon where you are valued as a customer. Never shop with them again!
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January 2024 by Alisa S
If your order goes fine and is what you expected that is great however If any thing goes wrong with your order, help is NOT on the WAY!They kept sending the wrong order so after multiple chats, email and calls (which are a ridiculous joke with the international call centers), i did not receive the correct items nor the refund. My point is if there is anything wrong, expect ZERO Help!
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January 2024 by Abdulrahman Al Ibrahim
No trace for this store anywhere. It looks like it is vanished unfortunately.
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January 2024 by Ciara
Out of business, don’t know why Google hasn’t updated it
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January 2024 by Marla K
Out of business. Now Burlington Coat Factory
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November 2023 by Svetlana Kokacheva
Such a bad company, left me alone with my problem. I bought $150 product, was keeping checking website to track my purchase, it still in transit. I emailed to customer service and asked where is my product, they said it has been delivered. I said no, nobody call me for delivery, no emails, no text messages. They got photo from ship company, you know where they put the box ? On fire safety box before the entrance door. Not even inside the building. They think I supposed to look overhead to look the box which even I didn’t know has been delivered. I think delivery person might came to take a picture and take my purchase. There is no proof that it was delivered.There is No customer service at all ! They gave me advice to ask insurance company to pay for lost product. Never never ever will buy anything from this company and will continue to tell everyone that this company is the worst!Hope someone from management will read this review and will have some idea what is going on in their company
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July 2023 by Norma Sanchez
It's a pity that this store is shutting down. I usually have a good time when I go to buy there many cosmetics and things for home.
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June 2023 by Josie applewhite
I'm so sorry this place is going out of business there's always great quality stuff
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April 2023 by Rebecca Jones
This Bed Bath and Beyond is very clean and organized well. Always enter you email for coupons that they offer. The coupons help a lot if you purchase items that are a bit expensive. Staff are ALWAYS PLEASANT.
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April 2023 by sadig ali
Hopefully my review will keep them in business cross fingers
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March 2023 by Baddog66
I used to shop here often but now it's just too creepy. They closed the big door and only let customers in through a small side door. I'm assuming they had crime problems but it is a bad look.
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January 2023 by mario nunez
They got everything you need at the these location the folks are pleasant
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December 2022 by Ethan W
not a big fan of this bed Bath, and beyond, came to return an item, and they took forever. They thought that I had returned the item previously and were giving me a hard time.
