Bluemercury is a beauty store known for its helpful and knowledgeable staff. Many customers have praised the exceptional service, particularly highlighting how team members provide personalized recommendations and support. One customer shared how a staff member saved her compromised skin by recommending a better product and offering samples. Another customer received caring assistance after a laser treatment, with staff analyzing her skin tone and providing the right products to cover bruising, even applying makeup for her. However, there have been recent concerns about declining service quality, with some customers feeling ignored or unappreciated during their visits. While the store carries a variety of favorite brands, the inconsistency in customer service has raised questions about the overall experience at Bluemercury.
Nice store for cosmetics. Came for the brand Kiehls but learned they support animal cruelty so I need to find a docent brand that supports nature and is effective.
July 2023
Alex did a fantastic job with my mom's makeup consultation. He was patient, fun and delivered a natural "no makeup makeup" look. She left with an extra spring in her step :) Thanks, Alex!
August 2022
Excellent selection, well lit studio location, and friendly help made our quick stop easy.
