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December 2023 by Nasser Ali Jafari
Great designer support from Awta! Good selection of products with some limitations in terms of sofa configurations. Awta will definitely let you know which BO Concept products will best fit your space and your taste with her great 3D renderings!!!
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May 2023 by Anne-F. A.
Incredibly Nice and Professional Design Consultants!I had the pleasure of visiting Bo Concept in Georgetown and was blown away by the kindness and professionalism of their design consultants, Ketta and Awta. They were not only highly knowledgeable but also incredibly warm and welcoming. Despite living in California and not being able to make a purchase, with them, I highly recommend visiting this store to experience their exceptional service and the genuine care provided by Ketta and Awta.
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October 2022 by Kasey Brink
We bought all our dining chairs and bar stools here. They fell apart immediately. I called and they said they would send out screws that were missing. Didn't. Then had someone come. They took our chair to fix it. Then brought it back with a chair that didn't match. I've called, emailed, they keep following up pretending. It's been YEARS of me housing a chair that doesn't match and they keep saying they'll bring it out. We got the chairs in 2018. 2019 issues and they took chair. 2020 pandemic so I let it go a bit. But now?? We got the chairs because they were comfortable. But SO poorly made and completely fall apart. Then empty promises to replace. I now have 5 dining table chairs with a completely unmatched chair (they were fixing rather than replacing so leather would match- so imagine my surprise when I got a chair that wasn't even leather returned).
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October 2022 by J L
I’ve never shopped here but I need to know if the top of the building is glass? My vote is no but my partner votes yes
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September 2022 by David Breneman
Fantastic customer service!I was looking for two shelf brackets for a 24 year old club 8 entertainment center and called To see if they had any idea of where to purchase them. Their team was able to find them (a needle in a haystack) and shipped them to me (included two extra) without charge. I was genuinely in shock.I am grateful for their help and service.They were friendly, professional, and courteous. I highly recommend working with them. Thank you Tony, Rolando, and Tim, much appreciated!They are great people!Dave, in KC.
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January 2022 by Quoc Thieu Tran
I reached out to Tim to see if he and his team could help move the same Boconcept pieces I bought a couple years ago. Tim was able to accommodate and the furniture was disassembled, wrapped, and moved to my new apartment. While assembly manuals are helpful, having someone who already knows how to disassemble/assemble these furniture pieces definitely expedited my move. Would highly recommend!
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December 2021 by Chanel S.
I received my coffee table with ottoman last week and I'm in love, and just in time for the holidays. The delivery was on time and very professional. Thank you so much, I am very happy!!!!
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November 2021 by Matt Beckham
I bought a bed years ago and my movers had misplaced the bolts. I contacted this store and it was handled swiftly with the best customer service ever. They shipped me the necessary bolts to put my bed back together. Buy some furniture from this store!
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April 2021 by Q. Tran
I reached out to Tim to see if he and his team could help move the same Boconcept pieces I bought a couple years ago. Tim was able to accommodate and the furniture was disassembled, wrapped, and moved to my new apartment. While assembly manuals are helpful, having someone who already knows how to disassemble/assemble these furniture pieces definitely expedited my move. Would highly recommend!
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April 2021 by Shailesh Kumar
Purchased "Indivi" sectional after customization. It fits very well for two families and perfect for our family room. Very sturdy and contemporary style. We also purchased a customized large leather ottoman to go with it.Quite satisfied with the quality- bit on the expensive side but I guess worth it. Very thankful to Aymann from DC store who helped us for this purchase and spent a lot of time explaining and choosing the right stuff. Looking forward to few other Bo-Concept furniture in our home.
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April 2021 by Noura Khayat
Regular customer here, and recently used their moving services for some of the bigger/trickier pieces going to our new place. Tim and Danielo did a fantastic job - efficient, clean, painless. A gem of a find for the furniture and moving industries!
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March 2021 by Serene Kanaan
Very happy with my purchase. Claudia was very helpful throughout the process, and she always kept me updated with the status of my order and delivery. Delivery team were professional, friendly and efficient, and of course super clean and cautious. Thank you.
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March 2021 by David H.
Great experience with BoConcept at both locations Georgetown and Tysons Corner. Staff is extremely professional and love all the products that BoConcept provides. We will continue to be a customer and highly recommend you take a look at the exceptional quality of furniture this Company provides.
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February 2021 by Paul B.
Ayman really went the extra mile with helping me select the right sofa for my space and then seeing through a complicated delivery from beginning to end. He's a real professional - attentive and smart and great at design.
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December 2020 by TJ Johnson
They few times I have been in this store, everyone is always very helpful, especially Tim. Great knowledge of the products and the logistics of making a purchase through to delivery. Super excited to get our couch in the future. :D
