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December 2023 by Edwige Mendouga
I was referred by a friend to take my car at this place after I have been in some places in the district where they made me buy and change parts that I didn't need. The guy here was honest. He told me it is a motor issue. He did tune up. He said I can still drive but no speed and keep mileage low. He advised me to start thinking about a new car or change engine, but it will be costly. I would strongly recommend!!!
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November 2023 by Alex W.
Don't let mamamoos charm rope you in, this place is full of crooks. I went in for a simple oil change and ended up being asked for 4 grand in repairs. Not only that they said my car was unsafe to drive! After speaking with tom(also a crook) I was able to get my car out of there. Shortly after I got my friend with a car lift who has worked on cars his entire life, he determined that none of these "fixes" were necessary. He also mentioned that the piece that was causing a issue which Tom had quoted was only 700(this would assume 1500 dollars of labor it's a car fix not a dang brain surgery). Tom said that I had an issue with an control arm, after further analysis it was only rusted(he said it was falling apart). These guys need to be shutdown and arrested this isn't scamming this a full on illegal operation. Stay far away from this place. Side note they charged me $100 dollars for a oil change and some air.
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September 2023 by S T
Ridiculously expensive. Quoted $600 and got the work done for 200 somewhere else
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July 2023 by Eugene Perret
BE CARFUL with Franklin. He is terrible at what he does and also want to charge you for things that you don’t need and leave your car unfix. Also want you to pay cash so he doesn’t report this cash with the company.
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May 2023 by Alba Rodas
The guy on the Night Shift is not helpful at all. I paid cash at the window and had to wake him up since he was sleeping then did not do his job to reset the pump so u can pump gas. I’m a tourist from NYC and have never had such a hard time getting gas. The guy then refuse to give me my cash back since the pump was not resetting. He never stepped out to help me or anything. Then he said for me to leave and get gas some where else. Horrible service
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April 2023 by Judith Lisansky
DO NOT GO HERE FOR REPAIRS. Took my car here for a check up and they claimed it needed $4500 worth of repairs! This did not seem correct. So I took it to another mechanic who said it needed no repairs and was in good shape. Draw your own conclusions.
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January 2023 by Dominic J.
I was looking around for some simple routine maintenance and my friend recommended this bp to me. The prices are fair and there was nothing wrong with the service. The only bad thing was that when I originally called, the guy at the desk was short with me and uninterested in helping me schedule a time to come in. Called on another day and everything was good.
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January 2023 by Jack B.
Film-flam shop. Every time I took my car there, another problem magically popped up days after. I recently found out they forgot to put lug nuts back on a tire. They once tried to charge me labor for fixing something they didn't do right, admittedly, the first time. Work was slowly completed. Mechanic was rude. Took it to a dealer and they noticed shoddy work had been done. Avoid this place at all costs.
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December 2022 by Camille G.
I've gone to this BP on a number of occasions, with things needing to be done ASAP and they were wonderful. They dropped pretty much everything to help out and get me on my way in record time. At least three time, they did not even charge for the (brief but needed) service. Two other times, they suggested repairs/additional work. Yes, it costs, but you know what, I needed those repairs and I got faster and better service than at my overwhelmed dealership. They have always given me a precise estimate and I've never had to pay more. I'm very thankful to Tom & his team, for making my life easier, and making sure my cars are safe to drive.
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December 2022 by Stephen Melville
Best in DCInstalled new wipers fo a very good priceNo installation feeAlso checked my tires and filled the pressure ,no chargeHard to find this kind and friendly service in DCWill support you always
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December 2022 by Jay Alston
Like many gas stations in this area, this place lies about being “open 24 hrs.” It’s 4:40 am and they are currently closed. The two gas stations across the street are also closed. I’m not sure why these companies don’t think people need gas at this time in a busy city. Quite stupid.
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July 2022 by Blaise Lemke
Francisco is a great mechanic, definitely trust him with my car!
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March 2022 by John Marshall
I've been getting low tire pressure warnings and they have been great at checking for an 87 yo guy
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November 2021 by Cesar Perez
They have NW prices but work is good. Need to do a better job on providing detail estimates and invoices.As the famous quote saysAn educated consumer is our best customer.
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November 2021 by Thomas L.
Rip off. Last time I went here I thought they overcharged me, This time I got a quote from another place first. They wanted to charge me twice what the other place was asking. Needless to say, I'm never going back again.