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September 2023 by MiMo OmEarth
Online auctions are easy and simple to bid and understand. Fees are reasonable for cars you win. Payment at the window takes a few minutes. Easy process.
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August 2023 by Edward V.
I am looking forward to purchase a car in September looking forward to it please give me a reply when you get this message
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July 2023 by Carrie H.
I was unfortunate enough to be paired with this company to complete a car donation for a charity. They seemed professional enough during the intake call, but after giving me a window when the tow truck would come to get my car (and the window was for 4 hours, during which I was supposed to be home to meet the operator for towing), the tow truck did not arrive. I called the office, they told me they would text the driver and get him to reach out to me. So I stayed home longer and waited. I never heard back until the NEXT MORNING when I was out of town, and I told the driver that this was the case. The MORNING OF THE NEXT BUSINESS DAY, a different driver called. I repeated that I was out of town and asked him to please let the office know this - I would call them to reschedule. I gave them one final chance and rescheduled the tow once I was home. Again sitting around half the day waiting for a call - nothing. I called to cancel the donation, and wouldn't you know it - the tow truck driver called me almost immediately after that. I was just happy to see the car finally go, but this place is disorganized. They do not respect people's time at all with these expected pick-up windows.
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July 2023 by Emanuel Saunders
I bidded on the wrong car and called Capitol Auto auction to explain what happened. they told me that I pressed the buy bottom to fast and I said yes it was an accident. They gave me a refund 3 days later. Thanks again
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July 2023 by kstate berhanu
The basically are scamming people by claiming to be online. Dont buy anything and I doubt even if some of the bids placed are real. I lost more than $4000 on one of their car which they didn't disclose any of the problems the car have
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May 2023 by Ryan E.
I recently purchased a retired school bus from Capital and my experience could not have been better. They were terrific and easy to work with. My title and paperwork arrived via FedEx 48 hours after the sale, much faster than expected. The bus is in as good of or better condition as described and I could not be happier!
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April 2023 by Tahira Martinez
Great cars , kind staff ,Good price
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April 2023 by Khalil
Great cars good prices would recommend
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February 2023 by Jerry W.
This place is for scrap dealers, junk yards, and serious mechanics, not for some regular Joe trying to get a good deal on a used car. Seriously, 98% of all these cars have mechanical issues, some are very serious. If it has a blown motor or transmission you're totally screwed. If you try to ask for a refund or arbitration of some sort you'll have to speak with Reid, the VP and partial owner. Save your breath, this guy won't budge. File a complaint with D.C. Dept of Consumer and Regulatory Affairs (DCRA). That might get their attention but if that doesn't work, file a D.C. Small Claims case against them. It's only about $50.00 but you stand a very good chance of getting your money back.
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January 2023 by Zachary L.
very low class operation shady company / not recommened ! warning stay away! dot dcra complants filed ! ripoff artist! lackluster !
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January 2023 by Mari M.
Cars are over priced and they sell no run vehicles mand list them on the run run list. Most cars are in bad shape and they do not disclose everything that is wrong with it. They never opened it back up to live auctions! It's only online so you can't see, hear, or touch the vehicles. It's like buying blind. I Used to have better luck when it was live. I'm a car enthusiast and reseller. Be warned
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December 2022 by Costello FlynnBey
Tough But always the best place to buy cars in the DMV area.
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December 2022 by andrea koroma
I sell and buy cars here. They are easy to work with.I work with many people directly here. Everyone is amazing, quick to assist.If ever I make a mistake they are quick to help fix the issue.I highly recommend this Auction.
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November 2022 by Andrea K
This place is amazing. The people make it a nice place to buy cars. They are always quick to help no matter the issue. I highly recommend this business
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November 2022 by Andrea K.
We buy a pot of cars mostly all from capital auto auction. They are helpful and easy to work with. The people get to know they customers and are always quick to respond and help with any issues. I highly recommend this auction
