June 2023 by Critical Chris
You want to automate teller services, than be prepared to have your customer-facing experience judged that way. First these ATM machines are positively filthy (see photos) with broken fixtures (see photos). One was out of service. The other would not print a receipt. The touchscreen functionality was so bad I had to abort my transaction. One of the other ATMs Capital One has down the street, in the heart of the Chinatown shopping and entertainment district, across from Capital One arena, closes down every night no later than 7pm. So, if it’s after 7pm, this ATM at 12th & F St. is your closest alternative.
