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October 2024 by Jackie Boggs
Smh is all am going to say
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October 2024 by Talya Ariswandewi
I had an outstanding experience with Axel Nuñez at the bank. He was professional, knowledgeable, and went above and beyond to address all my concerns promptly. Axel made the entire process smooth and stress-free—highly recommend his exceptional service!
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October 2024 by Suardika Eka Putra
Axel Nuñez is amazing. He gave us exceptional banking service. He is so friendly, helpful, and professional. Thanks !!!
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May 2024 by Cassie Fowler
Don't bother showing up to this branch if you work a job from 8-5, because they may have two ATMs and a branch location but every service is only available during operating hours. ATMs should at least be accessible until 9 or 24 hours outside access.
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April 2024 by Mark Meyerdirk
Visited branch to get document notarized. With NO one in bank the on site notary said she couldn’t help because maybe someone might come in who needs help with a transaction. Come back in an hour in spite of no customers in bank.
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March 2024 by Robert Antonio
Worst customer service only one teller working . Don’t go that location if expect 30-45 minutes to get service
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December 2023 by Zachary Reshovsky
Had very rude experience with the security guard and staff. Was trying to do very basics of being interested in opening an account and they were extremely rude. Please go to Wells Fargo nearby if you want reasonable customer service.
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November 2023 by C Evelyn
Patient and friendly!
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September 2023 by Kristen Munoz
super friendly staff. very helpful with what i needed to accomplish.however, do not agree with the company policy of allowing random people/non customers to loiter in the lobby listening to loud videos, calling people names if they look at them, and mumbling under their breath walking about and causing an overall atmosphere of discomfort.
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September 2023 by Dan W.
I arrived at 4pm, and was told there wasn't enough time to open a checking account before 5pm. It would take an entire hour? In addition, its free checking wasn't that free, with fees for lots of items. Went to Capital One, and set up a checking account in 30 minutes, even though we were slowed by some computer gremlins. Capital One's checking plan is truly free. Ditto its's ATMs.
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January 2023 by Tony Latin
Awful manager I asked to use the bathroom and he said it was not for the public which should’ve said only for the employees and I would understand, he also mistreat me
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September 2022 by Jaime Rurush
One of the worst branch I've visited.The attention I got was horrible
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May 2022 by Christian H.
I opened a new checking account here this morning, and so far everything has been great! I was greeted when I first walked through the door, and not soon thereafter the Account Manager escorted me to their desk. She explained to me all of the different checking account options that were available to me. After reviewing the informatiin and listening to more of the details, I think I selected the right tyoe of account. She offered to provide me with some addional services lije checks, but I passed on thise because I didn't think that I needed those. Just the online account access and bill pay were the things most important. I have confidence in a continued good relationship with this bank.
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May 2022 by Monica P.
Poor service. No privacy. If you are African American be careful going to this branch. Racist Asian teller. I wanted to withdraw funds from my account was asked several questions about my account and still did not receive my money. Clearly she did not believe it was my account. I transferred my money to Bank of America and received funds the same day. Sent a complaint to corporate. I would not recommend chase.
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April 2022 by Suriya Jayanti
Was close to losing my mind over Chase mistakes, but Kevin found a way to smooth the situation and fix his colleague's errors. Excellent customer service, initiative, and handled my frustrations well.
