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January 2025 by jenalomba
Very friendly people at this bank. It was the coziest banking experience I've ever had and initially I had to wait for another customer before realizing the atm would work just fine for choosing bills, so I did. The lot is helpful to park. Would return.
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May 2024 by Trevor Behnsch
Every time I needed to make a change to my address upon moving to DC they have helped me every step of the way. Cheers!
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June 2023 by K Lee
We need brick and mortar banks and they should take it seriously.
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May 2023 by I’m a Bearrito
Im not a fan of this bank. Every time I go in to do banking or just at the atm they are all staring and it makes me uncomfortable. I get customer service but it’s really strange. I asked why my name had my maiden name when I changed it to my married name and a snarky large Hispanic woman was like you need to bring in your marriage certificate and I was like but.. and she was like did you bring it in? Because if you didn’t. She didn’t let me get a word in. But the thing is I did. I got my debit card changed to my married name. They just didn’t update it in the system. She was rude. The main Asian/Hispanic guy kept talking to me like I didn’t know English.. when I do, it’s my first language. The way he talked seemed super condescending about a withdrawal slip. Like dude I know how to fill one out… the teller was a young guy who was really sweet and nice. I liked him. But the other two not so much. I hate going to this bank. I feel judged and I feel like I can’t even use the atm without feeling like they are looking because every time I turn around someone is there. ?
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November 2022 by Knee Lee
Where the least capable provides the service, but can't.We need brick and mortar banks and they should take it seriously.
