May 2023 by Laurel Hilbert
This was my first time visiting this branch! I am blind, and have a guide dog! When my visit was concluded, I crossed a rather busy intersection, using Google maps to head towards ninth Street, but I was on the wrong side of the intersection! As I was looking at Google maps to reposition myself, someone ran over to me from the other side And recognized her voice from my visit. She introduce herself as Yvette the branch manager of Chase and offered to help! That was an incredible act of kindness! She directed me towards ninth Street, and I was on my way! I had also another interaction during my branch visit, The representative, whose name I didn’t get, was extremely professional, knowledgeable, helpful, and very friendly!Thank you Yvette! You are a great example not only for your employees, but many people in our society!
