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March 2024 by Bill Croasdale
First visit wasn't great. No Coca-Cola how is that possible? Ordered root beer only to find out they had no carbonation. Had to take those back. Why serve fountain drinks with no fizz to them. They forgot my sandwich had to tell them. Also my wife's chicken bowl was mostly egg and hash browns. Terrible for a Chik fil A to be run this way. Don't think it's right as a loyal CFA customer not to get your points.
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February 2024 by Hello I Love New Experiences
Chicken biscuit….. how is the Chick fil A got hard biscuits….. worst chicken biscuit ever… $8.07 for a biscuit and a medium drink. Threw it in the trash!!Wasted $8
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February 2024 by alejandro mendoza
Although the food came out quick, the potatoes were old and very salty, really salty. The only fresh part of the meal was the lettuce, everything else seemed as if was sitting there for a while.The lemonade was overly sweet, I had to ask for extra ice to water it down.The cashier that took our order was very unfriendly and border line rude.They do not have a full menu (kids meal)
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February 2024 by J R.
Service was definitely good, fast and efficient. I just didn't like the food, the sandwich was tasteless as were the potato rounds.
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February 2024 by Jeffrey L.
This place gave me terrible food poisoning. The chicken sandwich was undercooked and the staff clearly don't follow safety protocols. I saw them using their bare hands.
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January 2024 by Justin Burns
Food came out cold and sodas were flat. Service was
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December 2023 by Jack Kruse
Lightning fast friendly service at union station. No kids meals though.
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December 2023 by Michael G
First time at CFA. Delicious food, friendly staff.
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November 2023 by A Man Name Solo
Whats going on with this Chick fil a? All of the ones i had experienced with had excellent services, but this one? far less. Its like they dont want to be there. Theres lack of communication skills and a language barrier between the employees. Which can cause wrong orders..... just be careful and check your meal.
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October 2023 by Cat R
Aaron is amazing. Such a nice guy, courteous, smart, helpful and just all around sunshine! I LOVE going to this location, because I know I'll see Aaron, and he always puts a smile on my face.
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October 2023 by Тонконог Мария
I was in a great mood, the girl I approached was rude, ignored requests, turned her face away, showed her displeasure, this is the first time I have encountered such an unattractive and dismissive attitude from the staff. It was terrible.
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October 2023 by John Smith III
Very quick and convenient for a traveler is the lower lever Chick-Fil-A. Staff were pleasant and speed was awesome. I placed my order and was in/out in no time. Tables near the restaurant were clear of trash, clean and were wiped down as soon as possible to allow for the next customer. Would highly recommend this location if you find yourself at Union Station, WDC.
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September 2023 by Devin Munce
Not my best Chick-Fil-A experience. The employees definitely are not friendly and courteous as I've come to expect in most of their locations. The food was delicious though, and it was ready promptly. Unfortunately they don't allow the loyalty program here either :(
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September 2023 by Christopher Yandell
They don’t have an option to order through the app at this location?? but alas, you take what you can get at the train station.
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September 2023 by Brian W.
After 20 years of avoidance because of their homophobic stance decided to give them a chance. Gave me the wrong order which I found out later on the train getting one sad ass patty on a bun instead of the tenders and fries I paid for. Maybe there's more than one Bryan/Ryan/Ayan in the world. Idiots. At least McDonald's verifies the receipt number.
