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August 2025 by Se C
No experience inside here or with Citi but the pylon sign with the temperature needs calibration.
Can’t help but to see it whenever I drive by. It always reads lower than it actually is. On a 90 degree day, it will read 80 or in the 70s.
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June 2025 by movieyana
Wonderful staff at this branch! Omon the branch manager is highly professional and knowledgeable. The personnel at the teller windows are always efficient and experienced. Daisy, who is often at the window, is both delightful and remarkably skilled.
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May 2025 by Asher Ang
Horrible experience at this branch. Unprofessional and lazy. I have had much better banking experiences elsewhere. We wasted precious time waiting around due to incompetence of the branch manager and associates. Complete lack of knowledge of their own products and made us feel like they didn’t want us to open an account.
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May 2025 by Xachro Sc. (Xac)
We had abysmal experience opening an account. Firstly, we called in prior the schedule an appointment which was missed by the business banking associate and a poor attitude towards us. The associate didn’t understand the products offered by the bank at made us not want to open a business account with Citi and was looking it up on Google while trying to answer our questions.
Secondly, the branch manager who subsequently assisted us with also provided subpar customer service. Was slow and was reading the news while servicing us and really showed lack of attention to detail and precision in the way he undertook tasks. The bank manager also could not be bothered to explain or offer us the various products that Citi offers.
This experience was in stark contrast with the service we received from Chase. Looks like won’t do business banking with Citi.
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May 2023 by James C
Do not do business with Citi Bank.They say they will protect you from fraud and bad purchases. This is untrue. They will give you a temporary credit but will always side with the merchant. They will not gather relevant info for the dispute or give you any chance to offer proof. Do not trust this bank.
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June 2021 by dd whr
I moved close to this branch recently. Went to the branch this afternoon and got two long pending issues solved. Andres is so professional, knowledgable and efficient. The services are well above my expectation.
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September 2020 by Donna C.
This has been my favorite Citibank branch, hands down, and I cannot wait until it re-opens. I have banked at this branch for nearly 20 years. Managers and staff come and go, but I have yet to find any who have not resolved whatever issues I needed to resolve. I have found them very good both about Citi's operations in the U.S. and also generally quite knowledgeable about specific banking issues people face who either come from other countries or simply have to do international transactions. Hey Citibank, please re-open this branch soon!!
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December 2019 by LAWRENCE SEMPALA
Fantastic. Even the Tellers are friendly and everything thanks
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September 2018 by Andrew Schaus
They were nice, quick, and professional.
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December 2017 by Daddy Sean
Been with Citibank a long time and really love this branch. Always nice and quiet and the new staff the last few months have been very attentive.
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July 2017 by Paige Rusher
Kyle Spence was an excellent relationship manager for my account. I would highly recommend this Citi Bank branch and Kyle as your financial advisor and for all your financial needs.
