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March 2024 by Jodie R.
Great customer service and amazing variety of clothing, bags and shoes! Highly recommend visiting the store!
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December 2023 by Madi s.
Stop in this store if you're in the area but don't go out of your way for it. The selection of designer clothes, bags, and shoes was okay, a lot of them looked well loved. I found most of the bags to be droopy, sweaters pilling, and a lot of it was faded, you definitely have to dig to find a gem. The owner seemed nice but don't bring your drinks inside or she'll take them and put it in a box by the door, ew. The prices were kind of high for what you're getting but like I said, you might find something worth it. I have been a couple of times and yet to find something worthwhile yet.
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October 2023 by Wonder Woman
The store clerk/owner whomever she was that I encountered today was rude, mean spirited and unwelcoming. I will never go back there again even if they were giving away clothes.
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October 2023 by Emmy K.
Lovely and well-curated vintage shop in Eastern Market. Carries a good selection of contemporary consignment, vintage labels, and luxury designer items. I've found Clothes Encounters prices designer items very reasonably priced compared to other consignment shops in the region. I always find something amazing here.
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October 2023 by Karen K.
My go to shop in DC for vintage jewelry and great quality clothes! The owner is FANTASTIC, and has built a great community around her customers. Prices are excellent for the high quality designer items and its always a super fun experience! Its very small so it can get crowded but 100% worth it and its on a great street to get coffee before and after. Scored an Iradj Moini bracelet at a superb price among many other treasures!
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September 2023 by Paige R
I stopped into this shop hoping to find a few designer pieces for my mother but instead I found a shop owner with a bad attitude. First, I was greeted with a judgmental head to toe stare - okay, I can brush that off. When leaving the shop though, another customer was walking in so I held the door open for a few seconds to let her pass as I walked out. When doing so, the shop owner yelled out “thanks so much for leaving our door wide open!” in the most condescending voice. It didn’t work in her favor though, the amount of side eyes she received from other customers in the store confirmed her negative attitude. Good luck! I will say that the younger girls working in the shop were very sweet & answered any questions that I had. They might be the only reason I ever return. REPLY TO STORE RESPONSE: Yes!100% positive this is the store. The unfortunate encounter happened on Saturday though, not today (Thursday 8/24).
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September 2023 by Meg J.
Love this shop! High quality products and you can tell the owner cares a lot about the products she takes in!
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June 2023 by Michele Delhaye
Gail was extremely helpful when we called to get information about the metro stop closest to the store. Great energy, she was fun and we enjoyed our purchases.
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June 2023 by Tallulah Lanier
Everything about this store is wonderful. From the selection of bags, to jewelry, to clothes, everything is spectacularly well curated. Whenever someone compliments me on my clothes, my response seems to always be “thanks, it’s from Clothes Encounters!”For my plus sized girlies, this shop also has a better range than other comparable places in town.
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June 2023 by Sheryl O'Shaughnessy
In the area for a quick trip and found this gem while waiting for my husband to finish a meeting. I loved the vibe of the shop and the person who helped me was excellent! I found multiple unique pieces to add to my wardrobe.
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June 2023 by Maureen Shove-Brown
Just got off of the phone with the store owner - nice and efficient, as usual. The shop can get busy, but Gail goes above and beyond to make sure all customer needs are met. Only the best things to say about this shop, the selection and the owner.
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April 2023 by Dana T.
I was impressed with the quality of clothes, especially the shoes. Nothing looked second hand and instead felt like Nordstrom Rack level of shopping (that's meant as a compliment). The $10 jeans bucket was spot on - great range of updated styles, sizing, and colors, and I quickly found the perfect pair. They get new items in everyday, so I plan to return in once in awhile to check out the new inventory. They also had jewelry and purses that I didn't have a chance to peruse but plan to next time!
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March 2023 by Msbeautiful Roberts
Great customer service, nicebags and shoes. An lovely store to shop.
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March 2023 by Chamell N.
To those that are avid thrifters or penny savers. This is not a hit or Miss shop. As for designer, quality, plethora of selections in all clothing items and knowledgeable staff; this is the place to visit. Over the past five years my experience with one of a kind or other ONLY one , item has been more than luck. I don't scavenge or plot how to shop, the items pick me out. With a quick eye and a few questions I never leave without something. Just wish I had more to spend. Love this place!
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February 2023 by Blair Bosshardt
Incredibly rude woman running the store. After sending an email to make an appointment as the website instructed but not receiving a response, I called ahead to make an appointment and the woman immediately shut me down. She told me they don't have the volume to take more clothes and if I wasn't dropping off designer clothes to not bother. I started to explain that I have at least one Coach bag I'm looking to sell and started to describe some of my other clothes but she cut me off and in a patronizing tone said, "no, sorry - I don't think we're the right place for you." Such a loss, I'm moving to the neighborhood and would have loved to routinely consign and possibly buy from here, but I couldn't get past the condescending, rude, and judgmental woman on the phone. Grateful I didn't waste my time walking into the store if this is the treatment I would've received.
