-
March 2023 by Steve L.
We had never been to a HT before. Nice experience lots of good quality choices. Well marked and easy to find what you want.
-
February 2023 by Denis M.
If I could, I would rate zero. Last night was our last visit. I would sooner travel outside of my own neighborhood to get groceries. 5 employees trying to figure out the self check out kiosk, there are ten lanes available that one of the five could've hopped on. I'm tired of being forced to the self check out, just for the kiosks to say "help is on the way" because the kiosk assumes I stole something. But then everyone saw someone walk out with a whole lot of groceries. The person walked by the staff and the "security". All did nothing. Another instance with the self check out, a man in a wheel chair asked to have a lane open because everyone was in the self check out with their full carts. But all 5 staff members went to Prove this man wrong, that he was able to use the self check out lane. Finally, after someone came to review that nothing as been stolen, it was impossible to pay. Tried three times, and the machine was not accepting cards. No one red the person walked out. He doesn't have time for their bs and clearly the rent a cop doesn't do a thing.
-
November 2022 by Albert W.
This is not a bad supermarket if you're in the neighborhood. There are a lot of self check out lanes and only 1 real cashier which is a painpoint for people who may have questions or concerns. I've waited a while at self check out for help on more than one occassion.Their hot food buffet at 9.99 is expensive for what you're getting. A lot of wet food and protein with bones, not very well seasoned.Some good deals if you look for them.
-
November 2022 by Gail B.
Updated review: The location is perfect. Parking is free. I noticed that Harris Teeter is more focused on how long customers park in the garage. I saw a person with a clipboard on a recent trip. With several options in a small radius (Safeway, Giant, Trader Joe's, Walmart) there are some items I don't need to purchase from Harris Teeter. HT has great sales to get you in the door. If you don't need two items when they are "Buy one get one free," you can get just one item for half price. The produce section is hit or miss. There are a few items that are locally grown. I like getting tomatoes and supporting local business. Some of my favorites plant based or meat free items aren't stocked anymore (Worthington, Loma Linda). Morning Star items are stocked (less variety and priced higher than Walmart & Safeway).There are interesting clearance items that are always placed so they are noticed after I have already checked out. The store has a nice seating area for grabbing something for lunch & resting a minute.The personal touch has left the store. Even at peak shopping hours, there will only be one or two registers open. More self check out registers were added. I like interacting with a person when I check out. The shopping carts disappear quickly. If you see one in the parking area, grab it.
-
October 2022 by Joey D.
Yep, years on, no better. I needed some staples, so I put my mask on and went into this store (probably the only person in a mask in the whole store, including staff). As noted before, there were no carts or baskets where I entered at street level, so I had to use my own bike bag to hold my groceries as I shopped. When I got to the checkout, the cashier said she wasn't allowed to touch my bag, so I had to hand her every item and then repack everything. She wasn't wearing a mask, so this was clearly not a Covid protocol that she couldn't touch my bag, but a store policy for some...reason? The only reason I went here was to buy store brand basics (relish, ketchup) that are cheaper, but it was (and was previously) such an awful experience that I'll probably just buy name brands elsewhere. It's not worth my time and stress to save a few cents.
-
October 2022 by Rene W.
The store is great for shopping. The experience is wonderful. I especially recommend checking out the delicious sub sandwiches. The customer experience is so amazing that I felt compelled to apply and become apart of the Harris Teeter family. I can personally attest that the wonderful service comes to a screeching halt once you enter your bid for employment within the company, at least at this particular location. As I sat in the customer dining area, enjoying my scrumptious turkey sandwich, carrot cake, and ice cold beverage, I called to check on the status of my application. I was told by the hiring manager(Tameka?) that I had an interview within the next hour if I wanted. I was ecstatic. I finished my meal, brushed up on my interview skills, and patiently waited for the time to come. I let the customer service desk know, 10 minutes ahead of time, that I am here for my interview. This is where the atmosphere took a shift. Once the manager spoke with me, she simply told me to have a seat and I will be with you shortly. 15 ministers go by and she comes to grab me, we proceed to walk to what I assume is the interview area, when she abruptly stops and says she forgot her keys, then she asks me to stay there, in the middle of a aisle until she returns. Another 15 minutes and she has yet to reappear. This same thing happened twice more. I began to get the feeling that she did not want to conduct the interview. When I asked her if she was still going to interview me, she became visibly and audibly upset, claiming that she is busy, that she is an employee of a grocery store. I fully understand that, but that doesn't not explain scheduling an interview a hour ahead of time, and it now being 45 minutes after said time, and nothing has been said in regards to the interview(not to mention that the store was not busy at all)Customer experience is great, unless you wish to become a employee. P.s. it feels like there is a Harris Teeter mafia within this location that includes the security guard, multiple employees, and even various managers. Stay safe
-
August 2022 by Chris T.
This is my corner store. I've hesitated to write this for a while in the hopes that things would change, and they have, for worse.Since COVID and 9+% inflation, my bills at this store have gone up 22%.I can't get a hand basket to save my life in a preponderantly pedestrian neighborhood.The employees (for the most part outstanding) openly gripe about management and policy. Hint: not an employee problem. They are the redeeming star.Not a lot of options around here and HT is squeezing every one.
-
July 2022 by Maha T.
Literally the worst customer service ever. The people at checkout there aren't even interested in helping you. If there's any issues at all with the machines they'll just tell you there's nothing you can do and get back into line. Gross
-
January 2022 by Sharon R.
I visit this location quiet often I'm beginning to see a pattern. The food items are expired frequently I'm at the point where I won't buy ANYTHING without checking Best Buy date. The items are not a few days out dated we're speaking months and years. I purchase a pasta source that when I open the jar it smell so bad that the odor fill the room. I was so upset because I was preparing a meal for my family I couldn't do some had prepare a COLD meal instead just horrible!!! Just this morning I purchased Cream Cheese today is 1/24/22 the date on the product is 10/27/21.
-
October 2019 by Linda Jones
the food & veggies are fresh but the handicap parking sucks @this location. This young lady parked in a handicap parking spot just to run in to get balloons. Mgmt needs to no regarding this matter.
-
August 2019 by Linda Jones
I had on a pain patch on my left hand which was visible to everyone yet cashier Satara wanted me to hand her 5 cases of sodas because her hand scanner was broke. I said no ma'am l...call a manager.
-
July 2018 by Dancing Soulz, LLC
It gets very busy every game/concert day as a lot of people take advantage of the salad, hot, olive, and cold bars prior to or after the game.
