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November 2022 by Byron W.
Ha. Do not expect any service here. The tellers and administration act like you are working for them. They are great at taking your money. They dont do notary service, I was told today, even though they had a notary on the premises. Isn't a notary's job to certify identity? That's all. And they dont provide emergency temporary checks anymore. Sad. Disappointing. I am sure I am not the only one.
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March 2022 by Darryl H.
This bank sucks they will hold your money hostage if you overdrawn your account for days. This should be illegal and the CFPB needs to step in to review there business practices.Once I get a chance to change banks I will be doing so very soon.
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October 2021 by Greg D.
This place is horribly inept. I wanted to support a black-owned bank, but it looks like I'll be closing my account soon and I just opened it last week. My latest issue is trying to obtain a document that a competent bank would be able to procure in minutes. I'm on DAY TWO of my ordeal of trying to do just that. To say the left hand doesn't know what the right hand is doing is an understatement
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June 2021 by Anisha R.
Wanted to support a black owned bank... Unfortunately, I didn't have a great experience... I was refinancing my home and the process took almost 5 months... other banks have closed under 2 months. If you're under any time constraints or prefer a quick process, I wouldn't recommend
