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August 2023 by Jerome Roberts
I was very impressed with my bike fitter Elisabeth. She is very professional, knowledgeable and has a client-centric approach. So, not only do I have a more comfortable ride but also about a 10% boost in cruising speed, along with more power for climbing hills. I was probably not an easy person to fit as I have long arms, short torso, and long legs with a thigh-calf ratio that is different from most.I recommend her services very highly.
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August 2023 by Abigail Lore
Wanted to shout out the customer service from Sam who worked with me two days in a row while getting a new road bike. He spent so much time explaining the different models and attributes, was patient, and was knowledgeable about all of my questions. Best part was is that he shared in the joy that is #newbikeday! 10/10 recommend going the contes to check out new bikes!
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August 2023 by Dej'anelle Grimes
Fast and amazing service. They keep you in the loop with your bike, ask questions, and inform you of any service/price changes before hand so that you can accept or decline the offer. First time there and I'm already in love. Will definitely use them for all my bike needs in the future!
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July 2023 by May-linh Huynh
Three hours before my flight, I was breaking down my bike to ship it and realized I was missing a few tools. I biked over to Conte’s to see if they could assist, not realizing that bike breakdowns and packing were a service they offered!The entire Conte’s Bike Shop Team were so helpful in helping me break down and pack my bike within such a short timeframe. I cannot emphasize enough the level of care and customer service this local bike shop offers. No frills, no fluff, they’re here to make sure you and your bike are safe. Conte’s Navy Yard is my go-to bike shop in the city!
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July 2023 by Cynthia Thomas
The staff was very helpful and friendly and they help me with purchasing my grandson bike and I will be purchasing more bike's from Conte's Bike shop.
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July 2023 by Brittany Osazuwa
My go to for bike repairs! Living in SE across the river, having access to shop makes my commute a little more easier. I appreciate the team here for their service, work ethic and honesty for repairs needed. They’re a little pricey but for the most part, I never have issues besides a busted tire because I ride my bike like a 13yr old boy sometimes lol!
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July 2023 by Jocelyn Walters
This review is on Sean’s great customer service. I live nearby and called ahead because I hadn’t used my bike for awhile and wanted to have a professional look at it. They encouraged me to come in without an appointment and Sean explained a few gear techniques to me before taking my bike to the back to check on it. He made a quick adjustment and otherwise gave it the thumbs up to ride. As a woman that goes on long rides, I like to have the extra confidence that my bike is in good shape. I appreciate the no-hassle customer service and expertise that Sean provided. He also gave me a quick review of bike racks for my car. Thanks Sean and the Conte team!
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July 2023 by Ashlinn Brennan
Over the past few weeks, I have been at Contes multiple times and have the best experience each time. I’ve been able to get a fantastic new bike as well as all of the gear and accessories I could possibly need. Every sales person has been wonderful and exceptionally helpful and friendly. I cannot say enough good things about this location.
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May 2023 by Caleb Hayter
I had a great experience at Conte's Bike Shop in Lexington. I went in to get a bike fit and Matthew did a great job guiding me through the process. He was very professional and provided wonderful service. The shop itself was very nice looking inside and extremely clean. I highly recommend it!
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May 2023 by Cassandra Watson
I had problems with putting air in my TREK bike tires. Took my bike in for help. Needless to say Conte’s Bike Shop knew exactly what I needed. I received excellent service… everyone was so polite and helpful. I not only found out how to inflate my tires but that I had been riding on the incorrect air pressure in my tires. I left with the right pressure of air in my tires which made my ride 100% better and also purchased a nice air pump on sale!!! I highly recommend CONTE’S BIKE SHOP for all your biking needs.
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May 2023 by Blaise Aguirre
This is my second ever online review. I LOVED my experience. My bike fitter was Matt, but beyond his excellent service, from the greeting at the door, to the offering of coffee, to opening the door as I left. Excellent service. 7 stars
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April 2023 by Jeff T.
brought my little girls bike in there this afternoon. it was a gift from a friend and had an issue that wouldn't allow the handlebars to stay on. They had it fixed in five minutes and were extremely nice. I will definitely go back.
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April 2023 by Corinne Plough
Always a very pleasant experience. I’ve been here to have my bike fixed now 3 times, and each time everyone is very pleasant, helpful, and surprisingly quick! (Maybe the quick is because my issues have been easily fixed, but it’s really convenient). I’ve moved out of Navy Yard but still chose to drive my bike back to them because I definitely trust them with my casual-use but much-adored bike.
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April 2023 by Byron L. Williams
We upgraded our three sons ancient bike helmets to Specialized Bicycles helmets at Conte's Bike Shop DC with Semba’s help and patience. All the staff were ready to assist with my thinking I was going to put my bike in for a tune-up when things changed suddenly. We ended up going with the helmet upgrade and the staff were still willing to help which is satisfying to see and know especially when I came in with my 3 sons under 9 years old and they were wild-eyed about everything.Thank you, Semba, for showing your care and attention to my inquisitive bunch and for sticking with me through all my indecision due to lack of quality slumber.
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March 2023 by Chris Maroshegyi
Great neighborhood bike shop. Conte's at Navy Yard has the rare combination of being a large shop (with every tool, helmet, device you need) with a small shop feel (staff is friendly, willing to chat, and give tips). Their tech team knows what they are doing and Amrit the store manager is super friendly and always in troubleshooting mode. Def my new go to place.
