Costco Optical Department receives highly positive reviews for its eye exams and customer service. Multiple reviews describe the eye exam as the best ever had, noting the doctor thoroughly explained each step and the results. Staff are repeatedly called friendly, great, and incredible, with specific praise for how clearly they explain details. The front desk and other team members are highlighted for excellent service, maintaining grace and patience even when busy. Customers report feeling grateful for the attentive care and note the overall experience made their day.
I’ve been wearing glasses for over 40 years, and I think Dr. V gave me the best eye exam I’ve ever had. He’s a lot of fun, too! He explained why he performed the exam the way that he did, and he also explained what he saw in the photos of my eyeballs. I can recommend him without hesitation.
January 2023
Excellent customer service by Lisa. Despite being so busy she took the time to expertly adjust my glasses while having a smile on her face the whole time. I appreciate her so much!
January 2022
This was the best experience I’ve had getting an eye exam. They didn’t have to dilate my eyes to get the full picture! Taking my whole family back!
