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March 2024 by Tom Milburn
Great facilities. Wonderful staff. Always CLEAN.
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March 2024 by Alvin Ponson
I am very well pleased with the professionalism and assistance by the management of CubeSmart, specifically Ms. Edwish who was able to satisfy my needs of storage space. Thank you!
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March 2024 by Nzinga Kelliebrew
Dave was very helpful.
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March 2024 by Crystal Bailey
Such a lovely experience! Really amazing customer service at the Taylor Street NE DC location. Thank you Ms. E!!!
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January 2024 by Antonio Baxter
David was very helpful and made the process quick.
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January 2024 by fried chicken is lyfe
It is always a pleasure doing business with CubeSmart. The manager is very knowledgeable and helpful in supplying your needs. She is always very patient and courteous. I highly recommend CubeSmart to all of my friends and family.
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December 2023 by Isabella DeAvila
Edwige was so kind and helpful!
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December 2023 by Jasmine Byrd
The best customer service team! My time at CubeSmart was more than pleasurable as a storage renter. The staff always offered excellent service and polite with phone calls. it was bittersweet ending my lease but I appreciate the staff and service. My belongings were safe and secure with a reliable team!Thank you so MUCH!!!
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December 2023 by india day
It is the cleanest storage facility IEver purchase and the staff is outstanding couldn’t ask for more the manager and David are Oustanding!
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December 2023 by Lidia Medina
Spoke David, about different cube sizes and he assisted me in finding the right size awesome service
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October 2023 by Shabrena Buchanan
Customer Service is phenomenal. Received a courtesy reminder email about the upcoming due date and a courtesy reminder phon call before the fifth day to avoid late fees. Staff was nice and respectful at all times. Facilities are clean and accessible 24/7. I would personally use again and would recommend to friends and family. The only negative is the company does increase the monthly rate at least $20 annually and sometimes twice annually and there is no cap on the amount to pay for a single storage unit. Example a $69 5x7 unit will increase over a few years to $129 which is the initial cost amount for a larger unit. That was disappointing to me
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October 2023 by laura harris
My experience was excellent thanks to the manager Edwige Mendouga. Her help from the time I rented in Dec 2020 explaining the process etc was the best. I had checked out other storage facilities and chose CubeSmart based upon the reception and welcoming help from Mrs. Mendouga. She is a model of what customer service should be but in this time rarely is. She is a shining star of professionalism and an asset to the CubeSmart’ brand. The best brand ambassador you could have.
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September 2023 by Rob Cline
Friendly staff. Easy to access the storage unit. Facility was extremely clean and secure.
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August 2023 by 4G63addict
Edwige the general manager was absolutely excellent to deal with. She was super respectful, very professional, she runs an outstanding facility which was very clean. I would definitely recommend. One of best storage facility experiences ever!!!! The best of the best!
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July 2023 by Joseph Jones
Edwige has been very helpful in my transition into a smaller unit. She is very knowledgeable, qualified and has a great personality.
