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April 2024 by Vanessa Johnson
Services were great. Bryce was really helpful and patient with me and his customer service was outstanding.
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April 2024 by Benjamin Michael
Let me tell you about the adventure I had when I decided to store my entire collection of oversized inflatable pool toys there for the winter. Yes, you read that right - I'm the proud owner of a ridiculous number of inflatable flamingos, unicorns, and even a life-sized inflatable T-Rex. They're like family to me!So, picture this: it's a cold December morning, and I'm feeling all responsible as I haul my inflatables to Self Storage Plus. I rent a unit, pack everything in, and pat myself on the back for being so organized. Fast forward to March when I decide it's time for a pool party to welcome spring. I head back to the storage unit, ready to unleash the inflatable army.Except... I couldn't find them! Panic set in. Did someone steal my pool posse? Were they abducted by aliens? I was about to launch a full-scale investigation when I heard laughter echoing from a nearby unit. Curious, I followed the sound and stumbled upon a group of staff members from Self Storage Plus having the time of their lives with my inflatables!Turns out, they thought my collection was so epic that they couldn't resist inflating them for a bit of fun during their breaks. Imagine my relief and amusement! The staff apologized profusely, but honestly, I couldn't be mad. Seeing a group of grown adults riding inflatable unicorns and having a blast was worth the momentary panic.Not only did Self Storage Plus keep my belongings safe, but they also provided unexpected entertainment! Kudos to the friendly and playful staff for turning what could have been a stressful situation into a hilarious memory. If you're looking for a storage facility with great service and a sense of humor, look no further than Self Storage Plus on Kenilworth Avenue!
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April 2024 by Sonita Gaines Douglas
Good rates …. I just hate prices going up in the area. Staff is excellent!!
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February 2024 by James' Wifey
BRYCE, BRYCE BRYCE!!!!MY HERO!!!PROFESSIONALISM AT IT'S BEST!!!CUSTOMER SERVICE IS TOP NOTCH!!!WHEN YOU DEAL WITH BRYCE...YOU ARE NOW ROCKING WITH THE BEST ?
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November 2023 by brown jason
I Had Such A Great Experience With Self Storage Pluce, Patricia Went Above And Beyond To Make Sure I Had What I Needed...I Will Always Choose Self Storage Plus Whenever I Need A Unit...I Will Recommend Self Storage Plus To Family And Friends .. Thank You For Everything !!
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October 2023 by Joyce R.
In 2023 what company do you know that does not SEND A PAYMENT REMINDER? This place racks up LATE PAYMENTS because they don't send an invoice or reminder. Life is hard, and folks are busy, how hard would it be to send a reminder? I get 3-4 from almost every company that I owe each month. The storage is fine other than the elevator or doors not working, OFTEN. The office personnel don't want to lift a finger or open their mouths to assist if you have a question. Rent at your own risk and be ready for late charges. THERE SHOULD BE A LAW AGAINST RIPPING FOLK OFF THIS WAY!!!!!
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September 2023 by Jayson Stewart
I had my unit here when it was CUBESMART everything was way better , cleaner and the prices was upfront and straight forward now ur rental go up when ever they feel like it storage is dirty and smells like pee I’ve seen roaches crawling around a few times and the elevators are always broken
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July 2023 by Susie Smith
Sent multiple emails with no response and no one answers the phone, previously had a break in into my unit, the elevator smells like pee.
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July 2023 by Zenobia Wiley
Great storage space but went from $40/mo to $70/mo after a few months and I'm too tied up to go somewhere else. Wish the price rise was communicated from beginning.
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March 2023 by murray greenberg
The worst company my van has been broken in to 5 times at this physical location no one ever answers the phone or calls back
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December 2022 by Anwaar Muhammad
Great and friendly staff. They are always helpful with me and my mom
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December 2022 by Johanna Siegel
Shakeyta was so helpful with switching units and explaining the pricing, thank you!
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October 2022 by YVONNE W.
Rates are high but place is secure & clean. Would definitely recommend for short term storage.
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September 2022 by Kenneth Johnson
This is a very nice place for storage its clean ,top security a price that's affordable.
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April 2022 by Chelsea Spencer
I was referred to this facility by my aunt who also absolutely loves this place. The service I received was exceptional.. i didn’t get her name but I know she was the daughter of the General manager of the facility. She was so sweet, quick, efficient, and knowledgeable. The security of the place is very good. You have to put your code in several times to access the building and floors which I truly like and makes me feel more at peace about having my things there. I give this place 5 out of 5 stars and will refer anyone in this area who needs a storage unit to come here! Thank you for making my process a smooth one!