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March 2024 by L. Jackson
Best customer service in the city! Helpful, kind on-site Manager. Guided me through products in-store to ensure that I made the best selection for my move. Thank you Adams Morgan team!
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March 2024 by Brenda Norris
Convenient. Staff very Pleasant
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March 2024 by Brent Smith
Very easy to manage the account and the app was also great, thanks!
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March 2024 by Bill Mosley
Conveniently located, easy to use, helpful staff.
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March 2024 by Mark N
Great storage unit - terrible "convenience" fee of 2% every time you need to pay your bill. Basically scamming you out of $10 everytime you pay - for no reason whatsoever. 2 stars for the 2% fee. Seems fair on my end. Storage units are great though.
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January 2024 by C Being
Albert was absolutely AMAZING!!
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January 2024 by Edward Pritchard
Good facility. Friendly and accommodating staff. However, I would recommend a short-term unit rental with CubeSmart as the increase in rent is dramatic relative to other storage providers I have worked with over the last decade +. Throughout my three-year tenancy, the price per month increased by 38% (original move-in to last bill). That is a much higher increase percentage-wise than any CubSmart competitor I have leased space from over a similar period, which includes three smaller/ independent companies as well as larger ones like Extra Space and UHaul.
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January 2024 by Nurith Celina Aizenman
A truly excellent facility. It's impeccably clean and so well organized and well run by the outstanding team of Albert and Tyona. From day one Albert's advice was enormously helpful in enabling me to choose a unit that perfectly suits my needs. And on multiple instances since I've been so grateful for his thoughtfulness in helping me coordinate the occasional delivery, his friendliness, and just the overall professionalism with which he manages the place.
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December 2023 by Jeffrey Orr
Be careful exiting the garage if in a sedan.. due to paving uneven...possible scrap. Other than that... it's super clean and comfortable because it has carpet.
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October 2023 by Sydney Harvey
Albert was literally the most helpful associate ever. I was dreading the moving process and he made it seamless. Thank you for your genuine kindness and care for customer service!!!
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October 2023 by robert ahl
ease of sign-up over the phone & online. Email instructions were clear & concise. Since I needed to use it for only a couple of weeks I didn't have to pay for full month's rent.
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October 2023 by Kimberly Cox
We went in to the site on Florida Ave to rent a second unit. David was terrific at helping us determine the correct size. Albert shared his advice and recommended a floor that would suit our needs. It was a great experience working with them.
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August 2023 by Melissa Pranger
I have used a number of storage companies--in the US and UK--and CubeSmart is by far the best. The facility is very inviting (no grim lighting or "Silence of the Lambs" vibe) with clean hallways and easy access. The customer service team is super nice too.
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August 2023 by Lynda Krisowaty
I was in desperate need of a box to fit an odd shaped pillow and found myself running around town until I found CubeSmart. Albert was fantastic! He helped me select an appropriate sized box without upselling me to a larger size and then went above and beyond by taping it up. All in all, a quick, affordable, and stress free process.
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August 2023 by O’Shea dog Beatz
Excellent customer service by team members. Always felt taken care of. Tyona is very kind and hard working also a great team player. Albert as well, I can always rely on these two for great service.
