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June 2023 by Vincent L.
This is a standard CVS - in other words, a glorified convenience store that happens to have a pharmacy and lots of personal-care products. There are self-checkouts like most other urban CVS outlets, and no matter which way you check out, you're bound to get a five foot long receipt.Prices aren't competitive with the likes of Target or Walmart, even if things are on sale, but you are paying a premium for the convenience of a neighborhood store that's open 24/7. Not bad if you need something in a pinch or are just out and about and happen to find a reasonably priced refrigerated drink.
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May 2023 by A J.
The female pharmacist is extremely rude and incompetent! Not only does she have a bad attitude she constantly talks over you and she is incompetent at her job. Every time I had to transfer my prescription to another CVS and they took care of it in five minutes. Her solution is to yell at you, or tell you to pay cash for prescriptions that are clearly covered under my insurance, which I called and spent an hour with the insurance company to confirm that. This woman single-handedly has caused me so much headache for my ER visit, regular prescriptions and my post surgery. Someone needs to fire her!
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April 2023 by J C.
Worst pharmacy in Logan Circle! They are so slow, the people that work at this location don't want to be there. It shows by their attitude, everyone who works there is negative. One of the pharmacists named Omar or whatever, he's the most unethical pharmacist I've encountered. He closes the pharmacy early and turns customers away 20 minutes before the actual closing time. Revoke his license, he shouldn't be practicing. People need their medication and the pharmacy should stay open to the actual time as disclosed on CVS store hours.
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April 2023 by Dennis N.
I rarely go into CVS these days as I order most of what I need on line. Today I needed some sinus medication and decided to stop in. The experience is a good reminder of why I do not shop here. The medication I needed requires that you take a card to the pharmacy to pick up. But guess what? The pharmacy closes at 1:30pm in the afternoon for no explicable reason. So no mediation. Rude and unhelpful staff. Won't be back again. I ordered what I needed from Amazon and had it in an hour. Which is what I should have done in the first place.
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March 2023 by Google user
The pharmacy is so appalling -- been waiting weeks for a prescription refill of my asthma inhaler which I have been urgently needing, and a few other meds and my doctor's office went back and forth with them to no avail. They also claimed my doctor's office was to blame, even though my doctor's office confirmed they had called them a couple times and re-sent the prescription twice. After a lot of frustration dealing with them, my doctor and I decided to go to Walgreens instead. I had trouble breathing/wheezing/asthma attacks and coughs for the week waiting for my inhaler. All the pharmacists I have dealt with here, including Ammar, have been incredibly rude and dismissive. My doctor's office said they were awful to work with and they even want to call corporate on this branch (and a host of other CVS pharmacies in DC). Avoid this pharmacy. They don't care about your health and I would go on to say that their stalling in filling even the most basic medication endangers your health.
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March 2023 by Vanessa Leona Cardenas
The pharmacy is so appalling -- been waiting weeks for a prescription refill of my asthma inhaler which I have been urgently needing, and a few other meds and my doctor's office went back and forth with them to no avail. They also claimed my doctor's office was to blame, even though my doctor's office confirmed they had called them a couple times and re-sent the prescription twice. After a lot of frustration dealing with them, my doctor and I decided to go to Walgreens instead. I had trouble breathing/wheezing/asthma attacks and coughs for the week waiting for my inhaler. All the pharmacists I have dealt with here, including Ammar, have been incredibly rude and dismissive. My doctor's office said they were awful to work with and they even want to call corporate on this branch (and a host of other CVS pharmacies in DC). Avoid this pharmacy. They don't care about your health and I would go on to say that their stalling in filling even the most basic medication endangers your health.
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September 2022 by John Deaderick
The service at CVS pharmacies has gone from poor to terrible. They have always understaffed their pharmacies and now that there’s a hiring issue they are finding themselves without enough help to be able to even provide the most important medication‘s to the customers in a timely manner. My heart medication was sitting on the shelf for two days even though I had called and waited on hold for a total of four hours and 45 minutes without anyone in the pharmacy ever answering the calls. The CVS app and the CVS online service both indicated that my prescription was being ordered by the pharmacy. Even though it is a prescription that they fill for me every single month and have for the past three years, for some reason they didn’t anticipate needing to fill it this month and I had none on hand.
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September 2022 by Abel G.
I came to get few items , great service but parking was difficult. It's very convenient
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October 2021 by Liz C.
What on earth is going on at the 14/P Street CVS/CAREMARK?! I've been going since February 2019. Suddenly, a couple of months ago, one of the wonderful pharmacists disappeared. Then virtually ALL the staff inside the store. Then the final pharmacist I dealt with. Then the store manager. Gone! In just a month or so all gone but one of the pharmacy staff. As I mentioned, there is exactly one person I still recognize, a young woman in the pharmacy. We now have a virtual revolving door of pharmacists. It pretty much feels the same with pharmacy and store staff. I don't even know who the manager is. Before, the former manager made himself very visible working on the floor with employees and interacting with the public. I feel like I've landed on another planet every time I walk in, and I go to CVS/caremark a lot. The store in across the alley from my building. Was there a store walk out/strike? Embezzlement? Coordinated theft by everyone? What the heck happened?!
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August 2021 by Mich D.
Don't even bother getting meds here-- drug dealers are more reliable. At least they answer the phone. I don't understand why getting meds on time is so much to ask for. This place makes me feel like I am living in a communist country trying to buy a pair of matching shoes, although sometimes I wonder if that would be easier.
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May 2019 by Mariam S.
I had an order of balloons I needed blown up and it was way too difficult for these folks. Negative stars The fact that I'm back to update this shows how incompetent this CVS is. I thought I forgot my wallet here so I called to ask and they literally yelled at me on the phone "YOU DIDN'T LEAVE YOUR WALLET HERE" and hung up on me. What is wrong with these people....
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April 2019 by Peter McKernan
Abysmal service. Consistantly.
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March 2019 by Amy Cummings
The travel-size toiletries section wasn’t very well-stocked.
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January 2019 by Rich L.
Stopped in for Mucinex. After price shopping, the name brand appeared to be on sale, so I selected it. We waited in line for a few moments and approached KERRON to pay. She asked for my CVS card which I don't have and rang up the sale. When it rang up several dollars more than the sale price I questioned it. She explained that the sale is for those with a CVS card and completed the transaction. I handed it back to her and requested a return. She huffed at me as if it was trouble for her, and I called her on it. We proceeded through the return, and she refused to say please, thank you or even try to pretend to be courteous. I called her on that also, and made mention of it to the man next to her, Terrence, who laughed. We got through the transaction with KERRON stone faced. When I asked her who the Manager was she motioned to Terrence. I approached him and explained my experience, and called him out for laughing when I mentioned to him her lack of customer service skills. He scolded me for talking while he was talking. Yes, I did and I'm the customer and was frustrated by both their actions. I don't need him to scold me. After the return was complete I decided not to get a CVS card and took my business elsewhere. Do you think there's a reason that they get such a poor review? The next store we went to greeted us warmly and thanked us as we left. Take some lessons P St CVS.
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December 2018 by Barmak S.
Vey bad experience with them. I asked them to refill my meds with my manufacturer and insisted it has to be this manufacture, they said ok we will put in the system. the day after when I went back to pick up my meds first asked the lady is that the manufacturer that I asked for, she said yes, i walked away and when i got home I realized it was not, I had to drive all way back to them again and told them the story they kept me waiting for 30 minutes and after that they said we don't have it in our stock anymore, they did not even say sorry. very rude and not helpfull at all.
