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November 2025 by Mary Fludd
Always professional
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October 2025 by Flolita Davis
This location is very convenient for me to shop .The entire staff there are all very professional, attentive, friendly, and most informative. I recommend this store/location to my friends and family!
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October 2025 by Dorothy Perry
Every time I visit this CVS I always have good customer service.
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July 2025 by Yvonne Coates
Recently my pharmacy closed and I was not interested in the CVS pharmacy chosen by the company. I went to this location and was immediately placed into their system with no hassle. Later that day I was contacted that my needed prescriptions were ready. I had been asked initially if i wanted to wait but I declined. I picked up my medicines the next day. The representative was very professional and courteous. I made the right decision. Thanks CVS!
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August 2024 by Michael Watts
The pharmacist and staff members are always professional, friendly, helpful and polite!
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August 2024 by Dilip Ramchandani
The pharmacist was very accommodating and, despite my late evening call, he was able to fill an urgent prescription for my granddaughter
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March 2024 by Andrew Reagan
One of the worst and slowest pharmacies on Capitol Hill. It's not their fault but CVS corporate needs to do better.
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November 2023 by Lisa Hunter
In the last 2 months the pharmacy hours have changed and prescriptions have taken LONGER to fill. I had to make 4 trips to get one script filled. Delivery is no longer available at this location.
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November 2023 by Jared
Victor and John were very friendly when I came in and both offered me help right away. I’m here every week and everyone is always friendly.
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October 2023 by Tamara Jackson
Pharmacy pick up is the worst
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October 2023 by Donna Ives-Kimpel
The pharmacy is consistently understaffed, and it's chaos trying to get prescriptions that are shown as being ready online. Don't come here if you have an urgent need for your medications because you will probably be told to come back another day. Their records do not match what customers see in their accounts online. They are not staffing the pharmacy adequately, and the staff they have are trying to sort out the chaos as best as they can. This leaves customers without their medications and with no where to go.
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October 2023 by Vanna Lavery
Only one person at the pharmacy who’s working the register and doing shots on a Saturday. Terribly understaffed. Impossible to get an appointment for vaccines. Waited 30 mins just to be told when it got to me that they are too short staffed to take walk-ins even though website says will take walk-ins. Don’t waste your time.
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October 2023 by Bossalina Boss
Pharmacy pick up is the worst
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September 2023 by Lisa K.
I wish you could give zero stars. I'm assuming it is a staffing issue but this location has gotten worse in recent months and they were already pretty bad. I tried calling the pharmacist today and waited on hold for over 2 hours. No one ever picked up the phone. The staff are unprofessional and unhelpful. They take days if not weeks to fill a prescription and are always out of antibiotics used to treat common infections (ex: amoxicillin). This CVS is particularly terrible and should be avoided if at all possible.
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September 2023 by David M.
From what I can see, CVS has a corporate culture problem. My history with CVS is riddled with difficulties with prescription refills (timeliness issues, in one case they got the prescription wrong); this morning I was in just after the 9:00 opening to pick up a prescription that I had ordered yesterday. The clerk a the counter found it, but when she tried to check it out, the computer was down and I couldn't check it out.Here's where the corporate culture thing comes in. I usually go in in person because if I try to call, I'm typically placed on hold, generally for 45 minutes or more. Today, staff unsuccessfully tried several times to reboot the computer before calling corporate headquarters for assistance. The response from corporate was exactly the same telephone response I usually get as a customer--several prerecorded messages followed by an interminable wait, only to be informed that the entire system was down.In fairness to the local staff, they were apologetic; it was clear this situation was embarrassing to them.I don't have a choice in which pharmacy I can use (my retirement plan has a CVS/Caremark carveout for medication prescriptions, so I'm stuck). But be aware, the problems at this store are not restricted to this store. If local staff can't get the support they need, we can't expect good service from them. This is clearly a problem from top down.
