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September 2023 by Eda Özdemir
This is the best cvs I’ve ever been! Thanks for helping me all the time!! Last time, I forgot to put my number on and I couldn’t use my coupons. So I asked for help and thankfully Tadesse helped me so much!!!! He’s very kind. Thank you so much!! ??
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July 2023 by Evan Hage
One bad experience here where the cashier gave incorrect information. But other than that the service is consistently good. It is a clean store with good selection. There is always a panhandler on the nearby street corner.
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July 2023 by Sherri Wyatt
My shopping experience at this location was FANTASTIC!!! I was helped by Raheemullah, who was the most kind, considerate, proficient, and pleasant cashier I could ever imagine!
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May 2023 by Nestor Viayrada
First time in town i walk in here to buy some stuff and i got Lucky to meet raheem a very nice worker men willing to help on anything i Will defetnely Will come back
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March 2023 by Zina Smith
I love shopping here when Ian and a few other staff in pharmacy is there but it’s one that stuck out the icing on the cake ! I love her presence, multitasking on both registers very great personality her name is Briyona ! I seen How she interacts with everyone and helps many people her experience is sky high when I go there I’m looking for her !
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February 2023 by Grant Lieberman
the pharmacy workers have iqs of 2 year old baby elephants that just got hit in the head with something
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December 2022 by Sergio Rodriguez
CVS website says you can print photos and documents of PDF files. I went inside this store and they said they only do photos. Not documents. Misleading information that lead me to waste my time by coming here for an urgent need.
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October 2022 by Adam A.
Pharmacy technicians have the worst attitude. If you're that unhappy with your job maybe it's time to look for something you do enjoy doing.
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October 2022 by Patricia V.
If I could give a -O I would. Awful customer service. Chewing gum. Sounding as if they just woke up, no energy. If you don't like your job, LEAVE and give way to those people looking for jobs that will take it seriously. They don't transfer the calls, HANG UP on you. You call back and they laugh at your face. They sound like they are in high school. Owners don't want to pay more and have serious people working for them. Such a shame. This country is getting worse by the day.
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September 2022 by Y M.
Pharmacy is the worst. Never staffed, takes weeks to fill prescription even though they say it will be ready in a few days, and are rude to you when you ask them if they have an estimate of when the next medication will be. Originally they said it would take 3 days so I said yes let me put the prescription here, and I had to wait 3 weeks for them to tell me to bring the prescription to a different cvs because they don't have the medication yet. They also never answer the phone. I get that this is a popular CVS because of Georgetown students but the Georgetown community desperately needs a better pharmacy than this one.
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September 2022 by Lavonnia Johnson
This store had what I was looking for and more. The store has a great selection of products, all you have to do is ask and they may have it. It is a clean and organized store.
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September 2022 by Ulrich Boser
Absolutely disgusting. Always filled with loud and obnoxious children after school, not to mention the bad attitude of the workers. They have lost several film cameras and are generally unorganized. Please avoid this store if you can
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August 2022 by ebrjgeorgetown
Horrible pharmacy! They don't answer their phone. Prescriptions just disappear. They are unwilling to work with customers to solve prescription issues.
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June 2022 by Joseph R.
I'm a lay minister with many years of community service experience and I'm also studying theology in grad school. I like to show grace whenever possible, so even when I have to go on Yelp to write about a bad experience, I try to be fair and constructive. But you know, I'm also human. First of all, the employee named Raheem either needs to be re-trained or has to be let go. I don't like calling out employees by name in reviews unless it's for good service but Raheem made me feel so uncomfortable that I'm forced to go public like this in the hope that it will foster change. Until Raheem rung up my merchandise, I had never had a retail experience -- at CVS or other stores -- where I was pressured to accept a subscription. Raheem was giving me the hard sell for the CVS CarePass, by giving me a song and dance about how CVS recognizes that Americans are going through hard times right now and that the company wants to help the community by giving away ten dollars off each total purchase. Blah blah blah. I'm not naive. We've all gone through our fair share of sales pitches for rewards clubs. But Raheem was going for it hard like he was the used care salesman of the CVS world. It was horrific. He wouldn't take No for an answer. He just kept going on and on about things like "But you can take the ten dollars now and cancel tomorrow." And in my head I was thinking, "I don't want to cancel tomorrow. I don't want to do ANYTHING that I DO NOT WANT to do tomorrow." In fact, I was very close to spitting out a lecture about consent. Instead, I just politely smiled and said variations of "no" with increasing firmness. And all the while, my mom was standing next to me, not knowing what to do. What's the moral of this story? That bad customer service experiences happen? Maybe. But the other moral of the story might be that you never know what a customer is going through, so learn to read the room -- or at least try not to make hard sells. You see, the thing is, this CVS is located within a 20 minute walk from MedStar Georgetown. I can only imagine how many people like my mom and I shop there: we are family members of a patient currently hospitalized at MedStar Georgetown. My dad had a stroke and he was helicoptered there from our home hospital in the suburbs to get better treatment. We got a hotel nearby so it would be easier to get to my dad every day during the early stages of his recovery. By the time we were at CVS tonight, we were tired and hungry after a long day of caring for my dad, and we had a lot of merchandise that needed to be rung up. The last thing we needed was Raheem making us feel like crap because we didn't want to accept his offer. While I'm on the subject, I didn't like the way Raheem's coworker -- a man whose name I didn't get, sadly -- scoldingly told me to take all my stuff out of my basket. On the one hand, I understand. But on the other, if you're gonna come at me like that for protocol, maybe you should keep the basket holders closer to the registers. What is the customer supposed to do when you snap at them to take all their stuff out of the basket? Trudge all the way over to the front doors in the middle of a transaction to replace the basket in the one basket holder in the whole store?! Is the cashier going to take the basket back from me after I empty it and place it behind the register? No instruction provided whatsoever. Just take your stuff out. If I wanted this kind of treatment, I would go shopping in the slums of my home country. "Show me your pockets!" I hate writing a review like this in which the antagonists are BIPOC folks. But you know the saying. Not all skin folk are kin folk. Avoid this CVS. Especially when you have loved ones at MedStar Georgetown. You will be demeaned and belittled far beneath whatever medical crisis has already sunk you to your lowest low.
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June 2022 by D H
Ian and the rest of the weekday staff have been great... I think most of the pharmacy staff are fairly new to this location and they are greatly improved over the previous crew.Weekend pharmacy staff, however, is horrible. Clearly understaffed for the amount of customers, and the workers obviously don't want to be there. Time management seems to be non-existent, as even when there are next to zero people waiting for prescriptions, they are still too busy to take 5-10min to fill prescriptions for waiting customers. Customers who they told to come back in 90min and it will be ready.I'm just going to start using a online/delivery pharmacy, there is no point in having a pharmacy close to you when you can't even get your prescriptions.