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February 2024 by inelda holtzhausen
Frankie really did all she could to make every customer feel important and while she was manning her own station, she communicated with customers at other stations to make sure they had all they needed. She made me feel I'm the most important person while she was assisting me with passport pictures. CVS is very blessed with an employee like her.
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February 2024 by Morgan
The amount of times I’ve left in tears because of the pharmacists’ incompetence and rudeness. They can never figure out how to fill basic prescriptions or get confused with medication coupons even after I’ve gotten medications filled with them for five years. There is one nice pharmacist who is apologetic and tries to be helpful, but the head pharmacist is always so unhelpful and indifferent. He always shrugs and basically says that I’m on my own. My doctors are all fed up with this location too and hate calling in medications here. Honestly why are they even in this profession?
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February 2024 by Huck Fox
I went to pick up a prescription a few days ago. The pharmacist on duty was very helpful and kind to the customers in front of me. The store is well stocked. *I see many negative reviews for this CVS. Note that DC has a lot of crime, including retail theft. This location (like many) is forced to deal with shoplifting and vagrants on a daily basis. It is not easy to operate a pharmacy (or any retail business or restaurant) in an unsafe environment.
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November 2023 by Mary Wulf
The pharmacy staff is remarkably professional, patient, and kind. The pharmacist is extremely knowledgeable and generous with his time. I have nothing but good to report on this CVS store. It exemplifies an excellent neighborhood pharmacy.
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September 2023 by Al Edmondson
Courteous staff. Good pharmacy usually a short wait in person. No CVS in the entire city answers the phone and/or comes back shortly after you're put on hold. Seems to be a thing with all of them. So annoying. This one is a little better with the amount of phone waiting time but still not perfect. Prices are a bit more, I guess because of the neighbrohood..
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July 2023 by Deena Parker
I like that it’s close by but when I was there yesterday purchasing a beauty blender and more, the store attendant (little brown man) was following me around and it made me really uncomfortable. He didn’t follow any of the other people who were there shopping.. felt very targeted.
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July 2023 by Sam W.
The head pharmacy lady there has 0 personal skills and is cold and rude. She definitely is miserable but don't put that on your customers.
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July 2023 by Mayo Friedlis
Horrible service to patients and providers trying to arrange for medications for their patients. Delays, poor communication, poor stocking of meds, dont have the products. Nobody answers the phone or they disconnect the calls. Mailbox is always full, so not even a message. No way to run a pharmacy. Health Hub!? Really?? Terrible!
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July 2023 by Will S
Pharmacy team is incredibly disrespectful and negligent — they same to take pleasure in misleading customers to avoid fulfilling their duties. Never experienced anything like it in a customer facing business. Sad and pathetic.
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May 2023 by Ashley
Discriminated everytime I go into this store. Go to the one near Giant instead! Kinder helpful staff there!! Won't watch you like a hawk and make you feel uncomfortable.
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May 2023 by Jinni Dave
This rating particularly relates to the pharmacy tech at this location. He is incompetent and not interested in helping customers.
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April 2023 by H A
Once I read of a very successful CEO the following: "Our core bussines with the costumers' need and we will be not able to satisfythem if we don't have a deep sense of emphaty." This is exactly what this so called pharmacy absolutely DOES NOT have, they are totally lack of empathy. I just was realeased from the hospital after having a surgery that required from me to get medication to mitigate the pain. Since I am by myself, walked all the way from home to the location 2226 Wisconsin Avenue NW, Washington, DC 20007 and arrived to the place with the pain quicking back and barely made it to the "pharmacy" section just one the "pharmacist" was closing the window for the lunch break. I get that everybody is entiteled to the lunch break, but I am explaining to her that I am in an excritiated pain beacuse of a recent surgery and i am begging her to make an exception because of my condition and that I don't have no one to help me. No even an "I am sorry". Health care service (they are supposed to be in business to help)," RIGHT! the are just there for the BUSINESS. I had to walk back home with empty back and ready toreturn to the hospital ER because I can tolerate the pain. No wonder why 2.9 review! Pathetic place!
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March 2023 by Adrienne Rogers
This place is under staffed or they really don't care about people... say for instance if you were diabetic and needed a supply of insulin they will tell you they only 1/2of the prescription and you will have to wait an hour ... you would be dead by then !!!
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February 2023 by Charm City-Ed
Always got the items I need. And the employees are pretty cool too!
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December 2022 by Lor
The store itself is fine, and a very small handful of the employees are friendly and helpful, but the Pharmacy department seems like they are in a daze while they work very slowly to get things done. I've gotten many text auto-alerts that my Rx was ready to pick-up from this store and when I get there, they know nothing about it. I usually have to wait 20-30 min. for them to "find it" and/or fill it out.