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July 2025 by Daniel Balling
does not know how to pick up the phone after 20 mins of being on hold as a pharmacist trying to help a patient. pathetic
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May 2025 by charlie
It is difficult to get very much information about perscriptions from the app, from calling, or from the pharmacists here. They are capable and hardworking but clearly understaffed (not their fault at all) and overworked, likely because of CVS' reluctance to accept more unionized salaries. The pharmacy's (and pharmacists') communication and inventory reliability NEED IMPROVEMENT and cvs needs to stop overstretching the poor staff.
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March 2025 by Harvey Bale
Staff person named Rashida at the register was very helpful and made sure I checked out with best prices.
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January 2025 by Erika Valle
This is the second time I’ve placed an online order for in-store pickup, and it’s also the second time I’ve been given the wrong product. I pointed this out kindly, and both times, I was met with an unprofessional and harsh reaction from the sales assistant, who seems unable to understand that it’s not my fault if the product I order online has a different code in the store. Thankfully, the Afro-American colleague stepped in and helped me find an alternative product at the same price.
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November 2024 by CULT-R BOARDS LLC
This is a terrible CVS location came here to put some pictures on a flash drive was charged $10 for the service and then was not able to put the pictures on the flash drive. Nobody including the manager knew how to put the pictures on the flash drive, then proceeded to delete my order, then proceeded to refuse a refund and threatened to call the police because I was asking for a refund. Danny the manager on duty was reluctant to help me from the beginning. And escalated the situation by getting in my face and then threatening to call the police. Avoid this store. This man should not manage a cvs he is incompetent.
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November 2024 by Arthur Axelson
The pharmacist is rude and unhelpful!
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July 2024 by Bianca Alves
This pharmacy used to be ok. Now it’s going down the hill. It takes me 5 visits and 10 phone calls w my doctor to get birth control pills. I know the mistake is not coming from the doctor’s office. The system probably sucks and the pharmacist seems to lie to make you go away. If I have another kid im gonna sue them pay my bills, including college tuition.
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July 2024 by Thomas Houlahan
This pharmacy absolutely sucks. I just moved all my prescriptions to Rodman's.
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April 2024 by Selma Barroso
Awesome staff
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March 2024 by Meg Greer
The pharmacy used to be great but the place is understaffed so people are rushed and rude.
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March 2024 by Luna Lavender
They have always been rude and slow but my last time there I was actually disgusted! A woman was biting off her acrylics/gels while helping people. And I mean hands deep in the mouth. Of course I didn't get my prescription because they said it will be a hour after coming In 3 separate times earlier every time my doctor called it in. NEVER GO HERE
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February 2024 by A Jimenez
Is there a negative star? Simply stated to work there you must be rude and unprofessional.
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January 2024 by Martha D.
Pharmacy has not gotten any better. Customer service is lacking. Rude telephone and face to face interactions. Apparently the Pharmacist continues to allow this behavior according to previous yelp reviews. It appears the Spring Valley/American University community is starting to take their business to other pharmacies outside the community because of the poor interactions and service received here.
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December 2023 by Opie M.
This is the twilight zone of the Cvs is in the DMV, No arm ed guard, restroom is unlocked, was told they caught all the shoplifting flash mobs. never noticed the grocery store section to the right. Best of all the NO CASH Terminals are clearly marked!!
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December 2023 by Joan Silver Lowe
Took over a week to get a simple Rx filled. Impossible to contact them by phone. Can't even leave a voicemail. Even doctors and CVS Customer Service can't get them to pick up the phone. This used to be my go-to neighborhood pharmacy, but I now have to go elsewhere. Don't let your doctor send a Rx here unless you are prepared to make multiple in-person trips to the location to get information.
