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August 2024 by Khiana Johnson
To receive no response regarding rent payment shows the lack of concern from management. Honestly, this manager has never displayed a positive demeanor. For a decades, I avoided her because of her customer service. To request a limit increase every month to pay rent is unorganized, even after submitting a written request in person for a permanent change. It can be done. I emailed management Monday and have yet to receive a response. Wow. I had to shift money to make my rent payment. This is a new location.
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February 2022 by Carlisle Savauge
The customer service is on point. The representatives are always very pleasant. I have banked with the credit union for 9 years now and have not had a problem until recently; outside of the antiquated mobile app and online accessibility that didn't allow you to transfer to outside banks. Now all of that has changed and i cant seem to get a call back from anyone in the loan department or management for that matter. I have called on multiple occasion and have gotten an endlessly ringing phone. I will say the plus is that the representatives that try their hardest to get my to a representative are always so nice when they tell me that someone will call me back and it never happens. Its like they made one major improvement and created another problem.
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June 2019 by Jackie Williams-Jackson-Wright
Convenient for those downtown.
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February 2019 by The SocialM
The area and promptness in person to handle banking is ok. As far as online, beware there are technical issues that can place you in a jam.
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February 2019 by DeesocialM Reviews
The area and promptness in person to handle banking is ok. As far as online, beware there are technical issues that can place you in a jam.
