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March 2024 by Adewale Bello
I order online, food was not delivered, we were visiting from out of state, we made numerous call, for them to tell us that , the distance was too far and wont deliver, i requested that the order be cancel, they told me the order was cancelled and that my card has been refunded, it turned out that it was A LIE, They started giving me running around, if you are Visiting DC, Please beware of this SCAMMERS, BAD PLACE TO DO BUSSINESS, PLEASE, DO NOT PATRONISE
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February 2024 by Mohsen Kh
"Poor Experience at Domino's Pizza in K street."I had the unfortunate experience of ordering pizza from Domino's Pizza inWashington. While the workers were quite polite and timely in delivering my order, I was disappointed by the rude front desk, the unclean environment, and the mediocre quality of the food. The restaurant was in such a state of disarray that it appeared as though a disaster had happened there. Furthermore, the pizza was disappointing and did not live up to my expectations. Overall, I would not recommend this location to anyone and would refrain from ordering from here again.
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January 2024 by Vic Tory
very rude employee.
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January 2024 by Rafael Conejos
Very very rude staffer manning the cashier at January 11, 2024 at 9:30 -9:45PM. An African American with glasses. This branch has normally been fantastic over the 12 years my family and I have been ordering from here. I live nearby and decided to pay in advance and pick up my pizza. I came in and he was counting money from the register. There were no other customers there and presumed that I, a customer who had already paid, was a bigger priority than the bills, and so I offered him my name and said I was there to pick up my pizza. He gave me serious attitude and told me "couldn't you see I'm busy here?? Let me finish counting this!! But know what I'm not gonna get a tip for this anyway! So here!" Manangement needs to address this because there are a lot of other options available to get pizza where I don't get berated for giving then my money
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January 2024 by Vuban chowdhury
Worst pizza ever. Soggy dough. Horrible cheese.
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December 2023 by Joe Miller
Absolutely Awful service, I don’t understand how they’re still running. Ordered a couple late night pizzas, when my wife arrived to get them they first tried say there was no order( mind you I ordered online and paid) and after 5 minutes someone decided to give her the pizza. For it to all be extremely burnt….
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December 2023 by Deanna Thomas
The delivery driver “Chris” (with dreads/ on bike) practically threw my food at me. Said “take it” and when I asked what was wrong he completely ignored me. When I said whatever and walk away he had the nerve to ask me if I was getting smart with him. Saying wassup, I mean wassup as if he wanted to fight me. As I was walking in the door I told him he needs to chill or he could lose his job. Very aggressive and for no reason. I work in a government owned building. And the security Officers even said he hit the window with his fist. When I spoke to the manager even he was sort of disrespectful. Ha a little bit of an attitude as if I am the one who did something wrong to him. I AM THE ONE FILING THE COMPLAINT.Gave me a refund on my order and all but it should have been handled better. He could have gotten arrested for his behavior and this Dominos should take it seriously when they have an employee that acts aggressively towards customers. I basically told the manager they need to do something about him. The manager stated he would talk to the GM in the morning but I honestly don’t believe him. Too many reviews about aggressive drivers for that. So I decadent to post the review on google. Never ordering from this store again.
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December 2023 by Mac May
Im giving the atmosphere a 5/5 on expectations. I think most people don't eat in the store but it was as nice as you'd expect. The food was very good. Served piping hot which is fine unless you're eating with a friend who can apparently chug molten lava and has eaten all the parmesean bites while you were still waiting for them to cool down enough you could touch them without getting blisters, JOHN. But if it wasnt for him i could have just let it cool a bit and eaten it when it was perfect.
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November 2023 by Mel Berry
Phones were more important than the customer waiting to be served and then waiting on food. 0/10 for the poor work ethic. Do better dominos.
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November 2023 by Katie
By far the most awful customer service I’ve experienced. Same as other reviews, the online platform said my order was complete but I never received my order. I tried to contact the restaurant and the guy cut me off when I tried to explain the situation, told me that the driver was going to call me, and hung up on me. Will never order from here again.
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November 2023 by Matthew S.
This was delivered. The delivery time was between 20-30 minutes, which felt reasonable. The deliverer was helpful, asking where to meet me at my building and calling when he arrived, the handoff went well too, Two large pizzas, a Pacific Vegetable and a Sausage and Beef, were enough to feed 4 adults with 3 slices left over. I felt the quality was good for fast food pizza and there was a generous amount of toppings on both pies. If in need of a quick pizza bite, would recommend.
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October 2023 by Trinity Williams
I ordered my pizza to be delivered to an event and my app closed out and I was unable to track the arrival of the pizza, I called and have never experienced such rudeness from an employee from anywhere. He refused to answer my questions and refused to provide a status update. Godawful customer service.
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October 2023 by Paul K.
Like everyone else, ordered delivery and it was marked complete and not delivered. Place took mymoney and dipped. Scams.
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August 2023 by Erik P
Shaun was very rude to both fellow employee and customers. I heard the word n*gger no short of 15 times when I was waiting. Muttering the phrase 'I don't need you n*gg*ers in my store' (referring to both white and black customers coming in) is unacceptable. You might think its under your breath but it was loud enough for a few of us to hear. When my pizza was ready (which was 15 minutes after it said it was ready), it was given to me with 'I don't need yall in my store' . This place needs an overhaul. Shaun seemed very frustrated with things. I will not be taking my business back here, nor recommending this location.
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August 2023 by Aaliyah Jasmine
This damn Dominos.. (k st NW) The customer service over the phone is awful. That big black guy delivery dude on the mo pad attitude is the worst! He is hostile and aggressive for reasons unknown. He actually hopped off his mo pad and THOUGHT he was gonna fight my bf. Would have been the biggest mistake. All because he brought the WRONG ORDER after waiting for over a hour for delivery. I gave them one more chance. And y’all… the pic below is what they sent me. Dominos don’t even have anymore days to count. Y’all just dgaf and it’s clear as day.
