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January 2024 by Leroy Nelson Jr
More options online by far and no public in store for customers.
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December 2023 by Connie Dessaso
Beautiful selection of shoes and boots. Good location, nice staff.
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September 2023 by Sam E.
Great customer service, the cashiers answered my questions and helped me with getting an online pickup. Very friendly staff.
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September 2023 by Rebecca Whistler
Travelled all the way over there to find that the store has closed down for good!!
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September 2023 by Lorena Alvarez
Great place to look for shoes, if you need a different wide look in line they have more variety there.
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September 2023 by El Dingo Harrison
We bought four pairs of shoes significantly cheaper than the same in the UK, even allowing for the poor UK£ to dollar exchange rate.They have a strange policy on shopping bags. They'll only give you a bag to carry your purchases in if it's raining...
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July 2023 by James Rasmussen
I like this store. They sell shoes. I wear shoes.
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July 2023 by Carmen Rodríguez
This location does not have the variety that other bigger locations have. But if you need to do a quick and an emergency shoe purchase, this location works perfectly
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July 2023 by Shari D.
Super clean, super efficient and super organized! I ventured here on my lunch break and was able to find exactly what I needed in a reasonable amount of time. When cashing out, the cashier was super nice and was sure to mention the store policies in the event that I needed to return or exchange my shoes.
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July 2023 by Jennifer Mancia
Walked in because I wanted to try on 2 different boots for my Iceland trip. I took the ones I liked and asked for a price check. I saw they were cheaper online, and I guess they don't do price matches to their own website. So, I asked the cashier when the shoes would be ready for pickup since the store was empty and her response was " whenever the person on the floor gets to it", when online it says it would be ready within 2 hours. I moved to the side and proceeded to order the shoes. I told the cashier I'd be around the area. I ordered at 4pm at 6pm they canceled my order even though they had the shoe in my size. I ordered it online again to ship to my house and I received the wrong shoe. Thankfully the gentleman who helped was so kind with my exchange and apologized sincerely. Only reason I didn't give one star. Latina female with glasses seemed annoyed that I even asked for a price check even though the shoes were incorrectly priced in store too. First time I've ever had a bad experience in this store.
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April 2023 by Anitra R.
Great customer service and very wide selection of shoes. The down escalator wasn't working.
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March 2023 by Queen Bee
Excellent shopping experience here.I do miss the Friendship Heights location though.This store is clean, spacious, and has everything.Cashier was friendly and I saved over 60% with $15 DSW Member rewards plus hitting up the clearance rack.
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March 2023 by L A G D M R
Very good choice of sneakers, friendly team.
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January 2023 by T Ashe
Nice helpful staff in such a huge store
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December 2022 by Mana Rabiee
Friendly staff especially at the checkout but frankly their selection is REALLY bad. I never see the brands I really want at the department stores like Coach or Ralph Lauren. Almost every shoe purchase I’ve made there was a poor one, poor quality, poor fit, the heels wear down after only two times out. Their winter booties are inferior brands and styles compared to the department stores . Etc. When I do shop DSW online they have the selection I want but the prices are full price like with Coach or Ralph Lauren. The same price of nearly $200 for a pair of loafers in leather that you would see at the designer’s own website. Better off using sales at Macy’s.
